Don't Get It Twisted - Auntie Anne's Employees Also Win at CX

I knead a CX hero. Auntie Anne’s understands this important truth: the guest experience and the employee experience are connected. Happy employees mean happy customers. But a challenge many quick-service restaurants face is sifting through millions of pieces of feedback data coming from different places, making it nearly impossible to make sense of how the two are connected.

  • Achieved higher OSAT YoY
  • Using guest feedback to help the bottom line
  • Guest feedback drove franchise employees to take action
  • Reduced employee turnover across franchises

Change Region

Selecting a different region will change the language and content of

North America
United States/Canada (English)
DACH (Deutsch) United Kingdom (English) France (français)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)