{"id":7074,"date":"2020-08-27T19:21:26","date_gmt":"2020-08-27T19:21:26","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/customer-stories\/virgin-money-uk\/"},"modified":"2021-11-26T06:58:21","modified_gmt":"2021-11-26T06:58:21","slug":"virgin-money-uk","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/de-de\/customer-stories\/virgin-money-uk\/","title":{"rendered":"Virgin Money UK"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Virgin Money gestaltet jeden Schritt der Customer Journey, von den pers\u00f6nlichen Transaktionen bis hin zu digitalen Gesch\u00e4ften, so reibungslos wie m\u00f6glich. Die Technologie von InMoment versetzt mit der Bereitstellung von Echtzeit-Feedback mehr als 300 Kollegen in die Lage, &#8222;kundenbesessen&#8220; zu sein.<\/p>\n\n\n\n<ul class=\"checklist wp-block-list\"><li>TNPS in einem Zeitraum von 18 Monaten um fast 30% gestiegen<\/li><li>RNPS verdoppelte sich im Jahresvergleich<\/li><li>Monatliche Beschwerdevolumen um 27% reduziert<\/li><\/ul>\n","protected":false},"featured_media":534,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[129],"region":[125],"class_list":["post-7074","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-financial-services-de-de","region-emea-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/7074","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/7074\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/534"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=7074"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/categories?post=7074"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=7074"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/region?post=7074"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}