{"id":7121,"date":"2020-09-04T04:03:51","date_gmt":"2020-09-04T04:03:51","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/customer-stories\/hyundia\/"},"modified":"2020-09-21T02:02:09","modified_gmt":"2020-09-21T02:02:09","slug":"hyundai","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/de-de\/customer-stories\/hyundai\/","title":{"rendered":"Hyundai"},"content":{"rendered":"\n<p>Hyundai Australien arbeitet mit InMoment, um die wichtigsten Phasen der Serviceerfahrungen seiner Kunden zu ermitteln. Durch das Sammeln und Analysieren von Feedback ermittelte InMoment eine Diskrepanz, die sowohl eine gro\u00dfe Schwachstelle f\u00fcr die Kunden als auch eine verpasste Gesch\u00e4ftsgelegenheit f\u00fcr Hyundai darstellte.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Gr\u00f6\u00dferer Einblick in die operationellen Verbesserungsm\u00f6glichkeiten <\/li><li>500% Steigerung der monatlichen Buchungseinnahmen <\/li><li>Neue Erkenntnisse zum Aufbau eines neuen CX-Trainingsprograms<\/li><\/ul>\n","protected":false},"featured_media":3814,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[130],"region":[133,127],"class_list":["post-7121","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-automotive-de-de","region-apac-de-de","region-north-america-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/7121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/customer-stories\/7121\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/3814"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=7121"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/categories?post=7121"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=7121"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/region?post=7121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}