{"id":86298,"date":"2024-11-11T06:26:51","date_gmt":"2024-11-11T13:26:51","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=event&#038;p=86298"},"modified":"2024-11-11T08:39:59","modified_gmt":"2024-11-11T15:39:59","slug":"real-talk-cx-was-ist-eigentlich-mein-job-als-cx-manager","status":"publish","type":"event","link":"https:\/\/inmoment.com\/de-de\/event\/real-talk-cx-was-ist-eigentlich-mein-job-als-cx-manager\/","title":{"rendered":"Real Talk CX | Was ist eigentlich mein Job als CX-Manager?"},"content":{"rendered":"\n<p><strong>27. November 2024, 11:00 Uhr<\/strong><\/p>\n\n\n\n<p>Sind Sie neu im Job des CX-Managers?&nbsp;Oder arbeiten Sie schon l\u00e4nger in der Funktion und fragen sich manchmal, ob Sie in der richtigen \u201eSpur\u201c unterwegs sind? Viele Unternehmen setzen ein CX-Management auf, um ihre Kundenorientierung zu st\u00e4rken. Die CX-Manager sollen es dann richten: Surveys organisieren, Impulse f\u00fcr Ma\u00dfnahmen geben, die Umsetzung begleiten und controllen, oder oder oder.<\/p>\n\n\n\n<p>Lernen Sie unseren CX Academy Ansatz sowie die Erfahrungen von 2 Academy Alumni kennen. Wir diskutieren gemeinsam in unserem<strong>&nbsp;Webinar am 27. November 2024 um 11:00 Uhr<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>wie sich der Arbeitsalltag von CX-Managern gestaltet<\/li>\n\n\n\n<li>welche Erfahrungen CX-Manager in ihren Unternehmen machen<\/li>\n\n\n\n<li>welche Empfehlungen es f\u00fcr angehende CX-Manager gibt<\/li>\n<\/ul>\n\n\n\n<p>Das Webinar richtet sich an angehende und bestehende CX-Manager sowie Interessenten f\u00fcr die CX-Academy.&nbsp;<strong>Empfehlen Sie das Webinar gerne m\u00f6glichen interessierten Kolleg*innen und Bekannten.<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.marktforschung.de\/cx-research-days\/\" target=\"_blank\" rel=\"noopener\">Melden Sie sich <\/a><a href=\"https:\/\/www.msr.de\/real-talk-cx\/\" target=\"_blank\" rel=\"noopener\">noch<\/a><a href=\"https:\/\/www.marktforschung.de\/cx-research-days\/\" target=\"_blank\" rel=\"noopener\"> heute an!<\/a><\/p>\n\n\n\n<p><strong>Wir freuen uns auf Sie<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-9649a0d9 wp-block-group-is-layout-grid\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"478\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-2-1024x478.png\" alt=\"\" class=\"wp-image-86299\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-2-1024x478.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-2-300x140.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-2-768x359.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-2.png 1047w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"478\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-3-1024x478.png\" alt=\"\" class=\"wp-image-86305\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-3-1024x478.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-3-300x140.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-3-768x359.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-3.png 1047w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"478\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-4-1024x478.png\" alt=\"\" class=\"wp-image-86311\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-4-1024x478.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-4-300x140.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-4-768x359.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-4.png 1047w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"478\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-5-1024x478.png\" alt=\"\" class=\"wp-image-86317\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-5-1024x478.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-5-300x140.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-5-768x359.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2024\/11\/unnamed-5.png 1047w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-9649a0d9 wp-block-group-is-layout-grid\">\n<p class=\"has-text-align-center wp-container-content-69bc4bdf\"><strong>Oliver Skeide<br><\/strong>Director, Consulting<br><strong>InMoment<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-container-content-69bc4bdf\"><strong>Dr. Judith Gl\u00fcsenkamp<\/strong><br>Partnerin<br><strong>MSR Consulting Group<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-container-content-69bc4bdf\"><strong>Christopher Schmitt<br><\/strong>CX Manager | INTER Versicherungen<strong><br>Teilnehmer der CX Academy<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-container-content-69bc4bdf\"><strong>Antje Brauer<br><\/strong>CX Managerin | Friedhelm Loh Group<br><strong>Teilnehmerin der CX Academy<\/strong><\/p>\n<\/div>\n<\/div><\/div>\n","protected":false},"featured_media":86290,"template":"","meta":{"_acf_changed":false,"footnotes":""},"event_type":[937],"class_list":["post-86298","event","type-event","status-publish","has-post-thumbnail","hentry","event_type-webinar-3"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/event\/86298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/event"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/event"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/event\/86298\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/86290"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=86298"}],"wp:term":[{"taxonomy":"event_type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/event_type?post=86298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}