{"id":14799,"date":"2020-09-22T00:11:34","date_gmt":"2020-09-22T00:11:34","guid":{"rendered":"https:\/\/inmoment.com\/lp\/experience-improvement\/"},"modified":"2021-10-22T11:03:45","modified_gmt":"2021-10-22T11:03:45","slug":"experience-improvement","status":"publish","type":"lp","link":"https:\/\/inmoment.com\/de-de\/lp\/experience-improvement\/","title":{"rendered":"Experience Improvement"},"content":{"rendered":"\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"margin-top:-100px;\"><\/div>\n\n\n<section id=\"block-5f6113d5bb6eb\" class=\"content-block gated-featured-asset-block gated-feature-asset-block-right alignfull no-background\" style=\"\">\n\t\t<div class=\"gated-featured-asset-block-inner\">\n\t\t\t\t\t\t<div class=\"gated-featured-asset-block-form button-tsunami\" style=\"margin-top:-130px;\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"\">Demo vereinbaren<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<script>console.log('');<\/script>\t\t<form id=\"mktoForm_347\" class=\"\"><\/form>\n\t\t<script>\n\t\t\t\/\/ Function to get UTM parameters from local storage\n\t\t\tfunction getUTMParams() {\n\t\t\t\tvar storageData = localStorage.getItem('utm_params');\n\t\t\t\tif (storageData) {\n\t\t\t\t\tstorageData = JSON.parse(storageData);\n\t\t\t\t\tvar currentDate = new Date().getTime();\n\t\t\t\t\tif (currentDate <= storageData.expiration) {\n\t\t\t\t\treturn storageData.data;\n\t\t\t\t\t}\n\t\t\t\t}\n\t\t\t\treturn {};\n\t\t\t}\n\t\t\tif (undefined !== MktoForms2) {\n\n\t\t\t\tMktoForms2.setOptions({\n\t\t\t\t\tformXDPath:\"\/rs\/645-JLQ-943\/images\/marketo-xdframe-relative.html\"\n\t\t\t\t});\n\n\t\t\t\t\/\/ Load the form.\n\t\t\t\tMktoForms2.loadForm(\"\/\/lp.inmoment.com\", \"645-JLQ-943\", 347, function(form) {\n\t\t\t\t\tconsole.log('https:\/\/inmoment.com\/de-de\/thank-you\/?type=contact');\n\t\t\t\t\tconsole.log('dynamic url option');\n\n\t\t\t\t\t\/\/ Add display: block to all mktoFormRows if the Email field is focused on\n\t\t\t\t\t\/\/ (they'll remain opacity: 0; max-height: 0; until after the email is scrubbed against the ZoomInfo database)\n\t\t\t\t\t\/\/ All rows except Email and Country are hidden to prevent the jerkiness on page load when they appear and suddenly disappear\n\n\t\t\t\t\t\/\/ var emailElement = document.querySelector(\"#Email\");\n\t\t\t\t\t\/\/ var formRowElements = document.querySelectorAll(\".mktoFormRow\");\n\n\t\t\t\t\t\/\/ function handleEmailEvent() {\n\t\t\t\t\t\/\/ \tformRowElements.forEach(function(formRowElement) {\n\t\t\t\t\t\/\/ \t\tvar emailChild = formRowElement.querySelector(\"#Email\");\n\t\t\t\t\t\/\/ \t\tvar countryChild = formRowElement.querySelector(\"#Country\");\n\n\t\t\t\t\t\/\/ \t\tif (!emailChild) {\n\t\t\t\t\t\/\/ \t\t\tif (!countryChild) {\n\t\t\t\t\t\/\/ \t\t\t\tformRowElement.style.display = \"block\";\n\t\t\t\t\t\/\/ \t\t\t}\n\t\t\t\t\t\/\/ \t\t}\n\t\t\t\t\t\/\/ \t});\n\t\t\t\t\t\/\/ }\n\n\t\t\t\t\t\/\/ if (document.documentElement.lang === \"en-US\") {\n\t\t\t\t\t\/\/ \t\/\/ Check if it's a form for Experience Icons or Partner Request\n\t\t\t\t\t\/\/ \tvar parentFormID = emailElement.closest(\"form\").id;\n\t\t\t\t\t\/\/ \tif (parentFormID !== \"mktoForm_726\") {\n\t\t\t\t\t\/\/ \t\tif (parentFormID !== \"mktoForm_986\") {\n\t\t\t\t\t\/\/ \t\t\tif (parentFormID !== \"mktoForm_1225\") {\n\t\t\t\t\t\/\/ \t\t\t\tif (parentFormID !== \"mktoForm_1226\") {\n\t\t\t\t\t\/\/ \t\t\t\t\temailElement.addEventListener(\"focus\", handleEmailEvent);\n\t\t\t\t\t\/\/ \t\t\t\t\temailElement.addEventListener(\"click\", handleEmailEvent);\n\t\t\t\t\t\/\/ \t\t\t\t\temailElement.addEventListener(\"keydown\", handleEmailEvent);\n\t\t\t\t\t\/\/ \t\t\t\t}\n\t\t\t\t\t\/\/ \t\t\t}\n\t\t\t\t\t\/\/ \t\t}\n\t\t\t\t\t\/\/ \t}\n\t\t\t\t\t\/\/ }\n\n\n\t\t\t\t\tvar thankYouUrl = 'https:\/\/inmoment.com\/de-de\/thank-you\/?type=contact';\n\n\t\t\t\t\tvar baseURL = 'https:\/\/inmoment.com\/de-de\/thank-you\/?';\n\t\t\t\t\tvar data = {\"type\":\"contact\"};\n\n\t\t\t\t\t\/\/ Create an array of key-value pairs from the data object\n\t\t\t\t\tvar params = Object.entries(data);\n\n\t\t\t\t\t\/\/ Construct the query string by joining the key-value pairs\n\t\t\t\t\tvar queryString = params.map(([key, value]) => `${encodeURIComponent(key)}=${encodeURIComponent(value)}`).join('&');\n\n\t\t\t\t\t\/\/ Combine the base URL with the query string\n\t\t\t\t\tvar finalThankyouURL = `${baseURL}${queryString}`;\n\n\t\t\t\t\tconsole.log(finalThankyouURL);\n\n\n\t\t\t\t\tvar lastDownloadedAssetValue = '';\n\t\t\t\t\tvar formType = 'contact';\n\n\t\t\t\t\t\/\/ Populate hidden fields\n\t\t\t\t\tif(formType != 'contact'){\n\t\t\t\t\t\t\/\/ form.vals({ \"Last_Downloaded_Asset__c\": ''});\n\t\t\t\t\t\tconsole.log('');\n\t\t\t\t\t\tif(lastDownloadedAssetValue) {\n\t\t\t\t\t\t\tform.vals({ \"Last_Downloaded_Asset__c\": lastDownloadedAssetValue });\n\t\t\t\t\t\t\tconsole.log(lastDownloadedAssetValue);\n\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\tvar fallbackLastDownloadedAsset = document.title + '(' + formType + ')';\n\t\t\t\t\t\t\tform.vals({ \"Last_Downloaded_Asset__c\": fallbackLastDownloadedAsset });\n\t\t\t\t\t\t\tconsole.log(fallbackLastDownloadedAsset);\n\t\t\t\t\t\t}\n\n\t\t\t\t\t} else {\n\t\t\t\t\t\tconsole.log('contact form');\n\t\t\t\t\t}\n\t\t\t\t\t\/\/ var lastDownloadedAsset = (document.title + '()');\n\t\t\t\t\t\/\/ console.log(lastDownloadedAsset);\n\t\t\t\t\t\/\/ form.vals({ \"Last_Downloaded_Asset__c\": lastDownloadedAsset});\n\n\t\t\t\t\tvar invalidEmailDomains = ['@gmail.','@yahoo.','@hotmail.','@live.','@aol.','@outlook.','@qq.','@comcast.','@icloud.', '@ctpagent.', '@wesolvecx.', '@mailinator.']\n\n\t\t\t\t\t\/\/ function to check if email qualifies as business email\n\t\t\t\t\tvar isBusinessEmail = function(email) {\n\t\t\t\t\t\tfor(var i=0; i < invalidEmailDomains.length; i++) {\n\t\t\t\t\t\t\tvar domain = invalidEmailDomains[i];\n\t\t\t\t\t\t\tif (email.indexOf(domain) != -1) {\n\t\t\t\t\t\t\t\treturn false;\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t}\n\t\t\t\t\t\treturn true;\n\t\t\t\t\t};\n\n\t\t\t\t\t\/\/ Form validation goes here.\n\t\t\t\t\tform.onValidate(function() {\n\t\t\t\t\t\t\/\/ var utmParams = getUTMParams();\n\t\t\t\t\t\tvar vals = form.vals();\n\t\t\t\t\t\tconsole.log(vals); \/\/ ONLY FOR DEVELOPMENT, REMOVE FOR PRODUCTION.\n\t\t\t\t\t\tconsole.log('Thankyou URL: ', finalThankyouURL);\n\t\t\t\t\t\t\/\/ form.submittable(false); \/\/ ONLY FOR DEVELOPMENT, REMOVE FOR PRODUCTION. Blocks form from submitting\n\t\t\t\t\t\t\/\/ window.dataLayer = window.dataLayer || []\n                        \/\/ window.dataLayer.push({\n                        \/\/     'event': 'form_submit',\n                        \/\/     'Last Downloaded Asset': vals.Last_Downloaded_Asset__c,\n\t\t\t\t\t\t\/\/ \t'Form Submitted Page': window.location.href,\n\t\t\t\t\t\t\/\/ \t'Content': utmParams.utm_content || '',\n\t\t\t\t\t\t\/\/ \t'Term': utmParams.utm_term || '',\n\t\t\t\t\t\t\/\/ \t'Medium': utmParams.utm_medium || '',\n\t\t\t\t\t\t\/\/ \t'Source': utmParams.utm_source || '',\n\t\t\t\t\t\t\/\/ \t'Campaign': utmParams.utm_campaign || ''\n                        \/\/ });\n                        \/\/ console.log(window.dataLayer);\n\n\t\t\t\t\t\t\/\/validate if is business email from invalidEmailDomains array\n\t\t\t\t\t\tif (!isBusinessEmail(vals.Email)) {\n\t\t\t\t\t\t\tform.submittable(false);\n\t\t\t\t\t\t\tvar emailElem = form.getFormElem().find(\"#Email\");\n\t\t\t\t\t\t\tform.showErrorMessage(\"Please provide a valid work email address\", emailElem);\n\t\t\t\t\t\t}\n\t\t\t\t\t\telse { \/\/ Enable submission for those who met the criteria\n\t\t\t\t\t\t\tconsole.log('all good!');\n\t\t\t\t\t\t\tform.submittable(true); \/\/ ONLY FOR PRODUCTION, COMMENT OUT FOR DEVELOPMENT in order to Blocks form from submitting\n\n\t\t\t\t\t\t}\n\n\n\n\t\t\t\t\t});\n\n\t\t\t\t\tform.onSuccess(function(values, followUpUrl) {\n\t\t\t\t\t\tvar utmParams = getUTMParams();\n\t\t\t\t\t\twindow.dataLayer = window.dataLayer || []\n                        window.dataLayer.push({\n                            'event': 'form_submit',\n                            'Last Downloaded Asset': values.Last_Downloaded_Asset__c,\n\t\t\t\t\t\t\t'Form Submitted Page': window.location.href,\n\t\t\t\t\t\t\t'Content': utmParams.utm_content || '',\n\t\t\t\t\t\t\t'Term': utmParams.utm_term || '',\n\t\t\t\t\t\t\t'Medium': utmParams.utm_medium || '',\n\t\t\t\t\t\t\t'Source': utmParams.utm_source || '',\n\t\t\t\t\t\t\t'Campaign': utmParams.utm_campaign || ''\n                        });\n                        console.log(window.dataLayer);\n\t\t\t\t\t\tconsole.log(values);\n\n\t\t\t\t\t\tlocation.href = finalThankyouURL;\n\t\t\t\t\t\treturn false;\n\t\t\t\t\t});\n\t\t\t\t});\n\n\t\t\t\t\/\/ Remove the Marketo form styles. Source: https:\/\/jsfiddle.net\/sanford\/9wvf0zjz\/\n\t\t\t\tMktoForms2.whenReady(function (form) {\n\n\t\t\t\t\t\/\/ ****** This was used for injecting UTM Parameters into the form\n\t\t\t\t\t\/\/ \/\/ Get UTM parameters from local storage\n\t\t\t\t\t\/\/ var utmParams = getUTMParams();\n\n\t\t\t\t\t\/\/ \/\/ Define field names and create JSON object\n\t\t\t\t\t\/\/ var utm_fieldNames = {\n\t\t\t\t\t\/\/ 'PPC_Content__c': utmParams.utm_content || '',\n\t\t\t\t\t\/\/ 'PPC_Keyword__c': utmParams.utm_term || '',\n\t\t\t\t\t\/\/ 'PPC_Medium__c': utmParams.utm_medium || '',\n\t\t\t\t\t\/\/ 'PPC_Source__c': utmParams.utm_source || '',\n\t\t\t\t\t\/\/ 'PPC_Campaign__c': utmParams.utm_campaign || ''\n\t\t\t\t\t\/\/ };\n\n\t\t\t\t\t\/\/ \/\/ Output the JSON object\n\t\t\t\t\t\/\/ console.log(JSON.stringify(utm_fieldNames));\n\t\t\t\t\t\/\/ form.vals(utm_fieldNames);\n\t\t\t\t\t\/\/ ********* end of UTM Parameter to form\n\n\n\t\t\t\t\tvar formEl = form.getFormElem()[0];\n\n\t\t\t\t\t\/\/ Remove element styles from root and children (may want to disable this while debugging)\n\t\t\t\t\tfor (var elsWithStyles = document.querySelectorAll('#' + formEl.id + ', #' + formEl.id + ' [style]'), i = 0, imax = elsWithStyles.length; i < imax; i++) {\n\t\t\t\t\t\telsWithStyles[i].removeAttribute('style');\n\t\t\t\t\t}\n\n\t\t\t\t\t\/\/ Disable all Marketo-sourced stylesheets\n\t\t\t\t\tfor (var styleSheets = document.styleSheets, i = 0, imax = styleSheets.length; i < imax; i++) {\n\t\t\t\t\t\tvar ssLoc = document.createElement('A');\n\t\t\t\t\t\tssLoc.href = styleSheets[i].href;\n\n\t\t\t\t\t\tif ((ssLoc.hostname.search(\/\\lp\\.inmoment\\.com$\/) !== -1) \/\/ External STYLEs\n\t\t\t\t\t\t||\n\t\t\t\t\t\t((styleSheets[i].ownerNode || styleSheets[i].owningElement).parentNode == formEl)) { \/\/ Inline STYLEs within FORM tag\n\t\t\t\t\t\t\tstyleSheets[i].disabled = true;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\t\t\t\t}).onFormRender(function (form){\n\t\t\t\t\t\/\/ Add a class to Labels when input is focus\n\t\t\t\t\tvar input = jQuery( '.mktoForm input, .mktoForm select, .mktoForm textarea' );\n\n\t\t\t\t\tinput.focus( function() {\n\t\t\t\t\t\tjQuery( \"label[for='\" + this.id + \"']\" ).addClass( 'labelfocus' );\n\t\t\t\t\t\tconsole.log(this.id);\n\t\t\t\t\t} ).blur( function() {\n\t\t\t\t\t\tif( !jQuery(this).val() ) {\n\t\t\t\t\t\t\tjQuery( \"label[for='\" + this.id + \"']\" ).removeClass( 'labelfocus' );\n\t\t\t\t\t\t}\n\t\t\t\t\t} );\n\t\t\t\t});\n\t\t\t}\n\t\t<\/script>\n\t \t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t<div class=\"gated-featured-asset-block-text\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"gated-featured-asset-block-eyebrow eyebrow-heading-style- color-marine\">DATEN, TECHNOLOGIE &amp; EXPERTISE<\/h5>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"gated-featured-asset-block-heading color-orca\">Investieren Sie in Verbesserungen<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"gated-featured-asset-block-text-content color-orca\">\n\t\t\t\t\t\t<p>Warum lassen sich Erlebnisse \u2013 und Gesch\u00e4ftsergebnisse \u2013 nicht verbessern? Die meisten Unternehmen k\u00f6nnen nur reagieren. Sie antworten auf Beschwerden, anstatt Ma\u00dfnahmen zu ergreifen, um sie zu reduzieren. Sie reagieren auf Pr\u00e4ferenzen, statt sie zu antizipieren. Sie managen Erfahrungen, statt sich auf deren Verbesserung zu konzentrieren.<\/p>\n<p>Wir haben eine neue Disziplin geschaffen, die \u00fcber Befragungen, Feedback-Bewertungen und Experience Management hinausgeht. Sie hei\u00dft Experience Improvement oder auch vereinfacht XI.<\/p>\n<p>InMoments XI-Ansatz ist eine einzigartige Kombination aus umfassender Datenanalyse, moderner Software und Beratungsexpertise, die F\u00fchrungskr\u00e4ften \u2013 und den von ihnen gef\u00fchrten Unternehmen \u2013 hilft, den Mehrwert von Kunden-\u00a0 und Mitarbeitererfahrungen zu analysieren und f\u00fcr sich zu nutzen. InMoment kann Ihr Unternehmen, wie folgt unterst\u00fctzen (und diese Liste umfasst nicht alle unsere Kompetenzen):<\/p>\n<ul>\n<li>Customer Experience Strategie &amp; Design<\/li>\n<li>Befragungen &amp; Datenerfassung<\/li>\n<li>Action &amp; Case Management<\/li>\n<li>Dashboards &amp; Reporting<\/li>\n<li>Social Media Listening<\/li>\n<li>Programm-Management<\/li>\n<li>Textanalyse<\/li>\n<li>Predictive Analyse<\/li>\n<\/ul>\n<p>F\u00fcllen Sie das Formular aus. Wir werden uns mit Ihnen in Verbindung setzen, um eine personalisierte Demo unserer XI-L\u00f6sung mit einem unserer Experten aufzusetzen!<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t<\/section>\n\n\n\n\n<div style=\"margin-top:-50px;\"><\/div>\n\n\n<section id=\"block-5f654e659b4c4\" class=\"content-block client-logo-bar-block default alignfull no-background\" style=\"\">\n\t<div class=\"logo-bar-wrapper\">\n\n\t\t<div class=\"default-bar bar-grid grid grid-nogutter background-great-white\">\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-2604415000\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/FootLocker_Logo-02.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Foot Locker<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-1738262161\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/TiffanyCo_Logo-13-13.svg\" alt=\"Tiffany &#038; Co. logo in black and white.\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Tiffany &#038; Co.<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3586114792\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai_logo-134.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Hyundai<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-1214219557\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/NorthFace_logo-142.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Privat: The North Face<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3646143579\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/DiscountTire_logo-104.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Discount Tire<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-3616027753\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Telus_Logo-30.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">TELUS<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-776399926\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Arbys_Logo-24.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Arby&#8217;s<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-690694191\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/USCellular_Logo-32.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">U.S. Cellular<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-967610213\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/ThomsonReuters_Logo-68.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Thomson Reuters<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t<!-- end foreach $clientlogos -->\n\t\t<\/div><!-- .bar grid -->\n\n\t\t\n\t\t<!-- First Modal - Content Modal -->\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-2604415000\" id=\"content-modal-2604415000\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/FootLocker_Logo-02.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">&quot;Die reine Auswertung von Feedback-Daten und nachlaufenden Indikatoren ist nicht unsere Vorstellung von einem modernen Ansatz zur Verbesserung von Kundenerlebnissen. Mit InMoment k\u00f6nnen wir nun anhand von Feedback und operationalen Daten Signale f\u00fcr Schl\u00fcsselmomente identifizieren, die bei der Customer Journey eine entscheidende Rolle spielen, um dann laufend Ver\u00e4nderungen in diesen Bereichen voranzutreiben. Dieser Ansatz ist f\u00fcr unsere F\u00fchrungskr\u00e4fte ein zentraler Baustein bei der F\u00fchrung des Unternehmens und Steigerung unserer Ergebnisse.\u201d\r\n<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Tyler Saxey, Director Customer Experience, Foot Locker<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Foot-Locker_Case-Study_2019.pdf\" download><span>PDF Herunterladen<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-1738262161\" id=\"content-modal-1738262161\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"372\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/TiffanyCo_Logo-13-13.svg\" class=\"logo-image\" alt=\"Tiffany &amp; Co. logo in black and white.\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Mit InMoment war Tiffany &amp; Co. in der Lage, ihre unstrukturierten Daten zu analysieren und ihr 200 Jahre altes Versprechen eines &quot;above and beyond&quot;-Service zu realisieren.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3586114792\" id=\"content-modal-3586114792\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Hyundai_logo-134.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Durch das Sammeln und Analysieren von Feedback ermittelte InMoment eine Diskrepanz, die sowohl eine gro\u00dfe Schwachstelle f\u00fcr die Kunden als auch eine verpasste Gesch\u00e4ftsgelegenheit f\u00fcr Hyundai darstellte.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Huyndai<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-1214219557\" id=\"content-modal-1214219557\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/NorthFace_logo-142.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">&quot;Mit den Befragungen und der Voice of Customer L\u00f6sung von InMoment k\u00f6nnen wir wirklich mehr dar\u00fcber herausfinden, wer unser Kunde ist, welche Beziehung er zu uns als Marke hat, was ihm gef\u00e4llt oder was er sich mehr von uns erhofft... wir sind immer wieder \u00fcberrascht, was uns unsere Kunden erz\u00e4hlen.&quot;<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">The North Face<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3646143579\" id=\"content-modal-3646143579\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/DiscountTire_logo-104.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Mit der Hilfe von InMoment zentralisierte Discount Tire alle Kundendaten an einem Ort und erstellte Dashboards f\u00fcr verschiedene Abschnitte des Service-Erlebnisses. <\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Discount Tire<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Case-Study-Discount-Tire.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-3616027753\" id=\"content-modal-3616027753\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Telus_Logo-30.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Telus konsolidierte sein Feedback-Programm, um einen ganzheitlichen Blick auf die Erfahrungen seiner Kunden zu erhalten, und implementierte ein Closed Loop- und Kundenzur\u00fcckgewinnungsprogramm. Mit InMoment konnten Sie u.a die Dashboard-Berichte und fortschrittliche Analysen harmonisieren, die die Grundlage f\u00fcr Verbesserungsma\u00dfnahmen formt.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/CS-01043-01-Telus-Case-Study-A4.pdf\" download><span>PDF herunterladen [EN]<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-776399926\" id=\"content-modal-776399926\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Arbys_Logo-24.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Arbys nutzte die Technologie von InMoment um sein Customer-Feedback-Programm zu modernisieren und konnte so weitreichende \u00c4nderungen an seinen Customer Experience-Ans\u00e4tzen vornehmen.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Arby&#039;s<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Arbys-Impact-Story.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-690694191\" id=\"content-modal-690694191\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/USCellular_Logo-32.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">&quot;Wir wollten an vorderster Front ein erstklassiges Callcenter-Feedback in Echtzeit liefern und unseren F\u00fchrungskr\u00e4ften einen schnelleren Zugang zu den Daten erm\u00f6glichen. Es war an der Zeit, zu modernisieren und einige Verbesserungen vorzunehmen. Das war wirklich die treibende Kraft f\u00fcr die Einf\u00fchrung von InMoment. \u00c4nderungen vorzunehmen, die den Kunden von U.S. Cellular mehr bieten w\u00fcrden&quot;.<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">John Lewis, Customer Insights Lead<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/CS-01002-02-Rebrand-for-Launch-U.S.-Cellular-Case-Study.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-967610213\" id=\"content-modal-967610213\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/ThomsonReuters_Logo-68.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">\u201cIn parallel with our reorganization, we set about developing a new strategy for measuring the customer experience. We decided that our new approach to surveys should mirror our customer-centric structure, and measure three KPIs: net promoter score [NPS], ease of working with Thomson Reuters, and emotional valence.\u201d<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-attribution \">Benjamin Easaw, Senior Director, Customer Experience Research<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/CS-00664-02_InMoment_ThomsonReuters.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t<!-- end modal foreach -->\n\n\t<\/div><!-- .logo-bar-wrapper -->\n\t<!-- $client_logos -->\n<\/section><!-- .client-logo-bar-block -->\n\n\n\n<div style=\"margin-top:-200px;\"><\/div>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14799","lp","type-lp","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/lp\/14799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/lp"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/lp"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/lp\/14799\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=14799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}