{"id":37386,"date":"2021-06-22T17:21:48","date_gmt":"2021-06-22T17:21:48","guid":{"rendered":"https:\/\/inmoment.com\/survey-software-for-customer-experience\/"},"modified":"2022-01-11T11:24:36","modified_gmt":"2022-01-11T11:24:36","slug":"survey-software-for-customer-experience","status":"publish","type":"page","link":"https:\/\/inmoment.com\/de-de\/survey-software-for-customer-experience\/","title":{"rendered":"Survey Software for CX"},"content":{"rendered":"<section id=\"block-60c9143e0b1f5\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">Befragen Sie Ihre Kunden zur richtigen Zeit, wo immer sie sind.<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Stellen Sie die richtige Frage im richtigen Kanal, um kontextbezogenes Feedback zu erhalten. <\/span><\/span><\/span><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Sehen Sie sich unten unsere Mikrobefragungen mit hoher Resonanz an.<\/span><\/span><\/span><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n\n<script type=\"text\/javascript\">jQuery(document).ready(function () {\n    jQuery(\".tabbed-gallery-slide[slide='in-app']\").click(function (e) {\n      e.preventDefault();\n      window.wootric(\"run\");\n      console.log('survey initiated');\n    });\n  });<\/script>\n\n\n<section id=\"block-60c914920b1f6\" class=\"content-block tabbed-gallery-block alignwide u-pt-0\" style=\"\"><!-- <div class=\"content-block tabbed-gallery-block\"> -->\n<div class=\"tabbed-gallery-navigation u-pt-20\">\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"active\" slide=\"in-app\">In-App<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"e-mail\">E-Mail<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"mobile\">MOBILE<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"sms\">SMS<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"intercom-messenger\">INTERCOM MESSENGER<\/h5>\n\n    \n            <h5 class=\"tabbed-gallery-navigation-item\" status=\"inactive\" slide=\"link-qr-code\">LINK &amp; QR-CODE<\/h5>\n\n    \n<\/div>\n<div class=\"tabbed-gallery-images\">\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"in-app\" status=\"active\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/Web-Survey-Zoom-1.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"e-mail\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Email-Surveys.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"mobile\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Mobile-Incredible-Bank.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"sms\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/SMS-Star-Insurance.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"intercom-messenger\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Intercom-Messenger-survey-1.png\" alt=\"\">\n\n            \n            <img decoding=\"async\" class=\"tabbed-gallery-slide\" slide=\"link-qr-code\" status=\"inactive\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/QR-code-survey-and-Survey-Links.png\" alt=\"\">\n\n    <\/div>\n<!-- <\/div> -->\n\n<\/section>\n\n<script>\n    jqJs.onload = () => {\n        (function($) {\n            console.log('up')\n        $('.tabbed-gallery-navigation-item').on('click', function() {\n            $(this).attr('status', 'active').siblings().attr('status', 'inactive');\n            var currentSlide = $(this).attr('slide');\n            \/\/ console.log(currentSlide);\n\n            $('.tabbed-gallery-slide[slide=\"' + currentSlide + '\"]').attr('status', \"active\").siblings().attr('status', 'inactive');\n        });\n        })(jQuery);\n    }\n\n<\/script>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"block-60ca674b74848\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-tsunami\">NPS<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-tsunami\">Net Promoter Score<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\"><i>Wie wahrscheinlich ist es, dass Sie dieses Produkt oder diese Dienstleistung weiterempfehlen?<\/i><\/span><\/span><\/span><\/p>\n<ul style=\"text-align: left\">\n<li><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Kundenbindung messen<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Abwanderung reduzieren<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Promoter aktivieren<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Wachstumspr\u00e4diktor<\/span><\/span><\/span><\/li>\n<li><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Metrik zur Markenbeziehung<\/span><\/span><\/span><\/li>\n<\/ul>\n<p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\"><b>Steigern Sie Kundenbindung und Wachstum mit NPS.<\/b><\/span><\/span><\/span><\/p>\n<p style=\"text-align: left\"><a class=\"button background-tsunami\" href=\"https:\/\/inmoment.com\/de-de\/nps-software\/\">Mehr erfahren<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"block-60ca690a74849\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-orca\">CSAT\/PSAT<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-orca\">Zufriedenheitswert<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\"><i>Wie zufrieden sind Sie mit diesem Produkt oder dieser Dienstleistung?<\/i><\/span><\/span><\/span><\/p>\n<ul style=\"text-align: left\">\n<li>CSAT: Messen Sie die Kundenzufriedenheit mit einer k\u00fcrzlich erfolgten Interaktion \u2013 h\u00e4ufig einem Kauf oder einem Supportfall.<\/li>\n<li>PSAT: Messen Sie die Produkt- oder Funktionszufriedenheit, um Softwareanwendungen zu optimieren.<\/li>\n<\/ul>\n<p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\"><b>Produkte und Dienstleistungen verbessern. Zufriedenheit messen.<\/b><\/span><\/span><\/span><\/p>\n<p style=\"text-align: left\"><a class=\"button background-orca\" href=\"https:\/\/inmoment.com\/de-de\/csat-customer-satisfaction-survey\/\">Mehr erfahren<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><section id=\"block-60ca6b01b8027\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-kelp\">CES<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-kelp\">Customer Effort Score<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\"><i>Wie einfach war es, diese Aufgabe oder Aktion abzuschlie\u00dfen?<\/i><\/span><\/span><\/span><\/p>\n<ul style=\"text-align: left\">\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Messen Sie die Leichtigkeit von Support-Interaktionen, Onboarding, Auftragsabschluss, Schulung.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">Nutzen Sie die Ergebnisse, um den Kundenaufwand, das wichtigste Attribut der Zufriedenheit, zu reduzieren.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\"><b>Reibung reduzieren. Aufwand messen.<\/b><\/span><\/span><\/span><\/p>\n<p style=\"text-align: left\"><a class=\"button background-kelp\" href=\"https:\/\/inmoment.com\/de-de\/ces-customer-effort-score-survey-software\/\">Mehr erfahren<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n<\/div>\n<\/div>\n\n\n<section id=\"block-60c915390b1fb\" class=\"content-block single-paragraph-block alignfull has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-tsunami\">BLOGARTIKEL<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">Warten Sie! Was genau sind NPS-, CSAT- und CES-Befragungen?<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content \"><p><a class=\"button ghost ghost-tsunami\" href=\"https:\/\/inmoment.com\/blog\/a-primer-on-3-most-important-cx-metrics-csat-nps-and-ces\/\">Mehr erfahren<br \/>\n<\/a><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n\n<div id=\"thesurveys\" class=\"wp-block-image u-pt-50\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1191\" height=\"479\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/\/2021\/06\/world.svg\" alt=\"\" class=\"wp-image-25506\"\/><\/figure><\/div>\n\n\n<section id=\"block-60c916c70b1fc\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">Multi-Channel. Mehrsprachig. Global.<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p lang=\"de-DE\"><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">So global wie Ihre Kunden. Passen Sie Befragungen einfach in mehreren Sprachen an. Sch\u00fctzen Sie sich vor Befragungserm\u00fcdung. Kanal- und\u00a0<\/span><\/span><\/span><span style=\"color: #001d30\"><span style=\"font-family: IBM Plex Sans, serif\"><span style=\"font-size: medium\">ger\u00e4te\u00fcbergreifende Nutzung ohne das Risiko doppelter Stichproben: Web, Handy, E-Mail und SMS.<\/span><\/span><\/span><\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<section id=\"block-60c919d6c0139\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide u-pt-100 has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Sofortige Analyse<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Zeigen Sie Ihren Durchschnitt von NPS, CSAT und CES, R\u00fccklaufquote und mehr an.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Verpassen Sie keinen Trend\u00a0\u2013 erhalten Sie automatisch einen kontinuierlichen \u00dcberblick \u00fcber die Kundenzufriedenheit.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\"><span lang=\"de-DE\">Befragen Sie t\u00e4glich eine Stichprobe Ihrer Kunden mit unseren bew\u00e4hrten Einstellungen. <\/span>Oder befragen Sie Kunden mit von Ihnen definierten Parametern.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-6.svg\" width=\"837\" height=\"468\" title=\"NPS trends dashboard\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91a9ac013a\" class=\"content-block fifty-fifty-block fifty-media-text alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-7.svg\" width=\"495\" height=\"660\" title=\"image 7\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Diagnostizieren Sie CX-Kennzahlen anhand Ihrer Gesch\u00e4ftstreiber<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Erstellen Sie benutzerdefinierte Filter, die Ihrem Gesch\u00e4ftsmodell und Ihren Zielen entsprechen. Sehen Sie, wie sich NPS oder andere Metriken je nach Konto, Produktversion oder jeder von Ihnen definierten Benutzereigenschaft unterscheiden.<\/span><\/span><\/span><\/p>\n<p><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Beispiele:<\/span><\/span><\/span><\/p>\n<ul>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Websites &amp; E-Commerce: Verstehen Sie die Stimmung nach Geografie, Plattform oder Kaufgr\u00f6\u00dfe.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Produktteams: Erhalten Sie sofortiges Feedback zu Produkt\u00e4nderungen, beschleunigen Sie das produktorientierte Wachstum.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">SaaS: \u00dcberwachen Sie die Kundengesundheit und binden Sie mehr Kunden.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91b5fc013b\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Closed-Loop Feedback Management<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">E-Mail-Benachrichtigungen informieren das relevante Team \u00fcber das Feedback.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Sprechen Sie Kunden direkt an oder leiten Sie Feedback \u00fcber das Dashboard weiter.<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Oder verwenden Sie Integrationen, um Antworten in Ihrem CRM oder Ihrer Support-Plattform auszul\u00f6sen.<\/span><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-8.svg\" width=\"646\" height=\"474\" title=\"image 8\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91bc1c013c\" class=\"content-block fifty-fifty-block fifty-media-text alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Group-65.svg\" width=\"531\" height=\"514\" title=\"Group 65\" > <\/object>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Identifizieren Sie Feedback-Themen<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Erstellen Sie unbegrenzt benutzerdefinierte Tags, die den von Ihnen definierten W\u00f6rtern entsprechen, oder nutzen Sie Machine Learning, um zu verstehen, wor\u00fcber Ihre Kunden sprechen und wie sie sich f\u00fchlen. Sobald Antworten eingehen, hilft Ihnen die automatische Kategorisierung von Feedback, Probleme aufzudecken, Produktverbesserungen zu priorisieren oder zu identifizieren, wer nachfassen sollte.<\/span><\/span><\/span><\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c91c10c013d\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignwide has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-dory\">Aktivieren Sie Markenbotschafter im Handumdrehen<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<p lang=\"de-DE\"><span style=\"color: #001d30;\"><span style=\"font-family: IBM Plex Sans, serif;\"><span style=\"font-size: medium;\">Hat jemand eine gute Bewertung hinterlassen? Verwenden Sie eine optionale Abschlussseite, um Ihre zufriedenen Kunden zu bitten, eine Bewertung zu schreiben. Oder laden Sie sie ein, an einem Empfehlungsprogramm teilzunehmen.<\/span><\/span><\/span><\/p>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<object data=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/image-12.svg\" width=\"547\" height=\"547\" title=\"image 12\" > <\/object>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-60c8e6b91b012\" class=\"content-block icon-title-list-block alignfull u-pb-0 has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 color-dory\">\n\n\t\t\t\t\tErgreifen Sie Ma\u00dfnahmen mit Integrationen\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"color-orca\">Bereichern Sie Ihre CRM-Daten mit Metriken und Feedback f\u00fcr bessere Kundeneinblicke. L\u00f6sen Sie Befragungen basierend auf Ereignissen oder anderen Kundenattributen aus. Nutzen Sie Workflows, um den Kreislauf mit den Kunden zu schlie\u00dfen. <\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/hubspot4.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/salesforce-int.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/slack5.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/intercom8.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zendesk-int.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/segment7.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zapier4.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/totango7.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n<div class=\"alignfull background-great-white\" style=\"text-align: center; padding-bottom: 120px;\">\n<a href=\"http:\/\/help.wootric.com\/en\/articles\/5357337-all-supported-integrations-for-inmoment-microsurveys\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t<span>Entdecken Sie alle Integrationen<\/span>\n<\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Entdecken Sie alle Integrationen<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-37386","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/pages\/37386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/comments?post=37386"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/pages\/37386\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=37386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}