{"id":11068,"date":"2018-01-30T00:00:00","date_gmt":"2018-01-30T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/9-potential-pitfalls-to-avoid-with-nps\/"},"modified":"2021-10-05T01:29:32","modified_gmt":"2021-10-05T01:29:32","slug":"9-potential-pitfalls-to-avoid-with-nps","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/9-potential-pitfalls-to-avoid-with-nps\/","title":{"rendered":"9 Potential Pitfalls to Avoid with NPS"},"content":{"rendered":"<p>Anyone invested in the customer experience knows that Net Promoter Score\u00ae (NPS) is a valuable tool for measuring customer satisfaction\u2014but that doesn&#8217;t mean there aren&#8217;t a few traps you can fall into if you&#8217;re not careful.<\/p>\n<p>Here are nine of the most common pitfalls to avoid when implementing and executing Net Promoter inside your organization:<\/p>\n<p><a href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2018\/01\/IG-01584-01-9-Potential-Pitfalls-to-Avoid-with-NPS-1.pdf\">9 Potential Pitfalls to Avoid with NPS<\/a> <a href=\"https:\/\/inmoment.com\/resource\/9-potential-pitfalls-to-avoid-with-nps\/ig-01584-01-9-potential-pitfalls-to-avoid-with-nps\/\" rel=\"attachment wp-att-32095\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone  wp-image-32098\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2018\/01\/IG-01584-01-9-Potential-Pitfalls-to-Avoid-with-NPS.jpg\" alt=\"\" width=\"890\" height=\"9909\"><\/a><\/p>\n","protected":false},"featured_media":8545,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[219],"class_list":["post-11068","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-infographic-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11068\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/8545"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=11068"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=11068"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=11068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}