{"id":11109,"date":"2017-11-13T00:00:00","date_gmt":"2017-11-13T00:00:00","guid":{"rendered":"http:\/\/prodim2020.wpengine.com\/resource\/six-critical-areas-most-voc-vendors-get-wrong\/"},"modified":"2021-08-05T01:39:55","modified_gmt":"2021-08-05T01:39:55","slug":"six-critical-areas-most-voc-vendors-get-wrong","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/six-critical-areas-most-voc-vendors-get-wrong\/","title":{"rendered":"Six Critical Areas Most VoC Vendors Get Wrong"},"content":{"rendered":"<p>With so much depending on the excellence of your organization&#8217;s customer experience, you want to get the best possible intelligence.<\/p>\n<p>With so many options for a <a href=\"https:\/\/inmoment.com\/de-de\/customer-experience\/\">Voice of Customer platform<\/a>, how do you identify which features will actually impact improving the experience? \u00a0Here are six critical areas you should consider.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4502\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/six-critical-areas-most-voc-vendors-get-wrong-infographic-copy-1-1.jpg\" alt=\"\" width=\"1875\" height=\"8024\" \/><\/p>\n","protected":false},"featured_media":8472,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[219],"class_list":["post-11109","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-infographic-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11109","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/11109\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/8472"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=11109"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=11109"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=11109"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}