{"id":30336,"date":"2021-08-16T10:15:29","date_gmt":"2021-08-16T10:15:29","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=resource&#038;p=30336"},"modified":"2021-10-12T14:13:21","modified_gmt":"2021-10-12T14:13:21","slug":"verbesserung-der-customer-experience-mit-allianz","status":"publish","type":"resource","link":"https:\/\/inmoment.com\/de-de\/resource\/verbesserung-der-customer-experience-mit-allianz\/","title":{"rendered":"XI Take &#8211; Allianz"},"content":{"rendered":"\n<div style=\"margin-top:80px;\"><\/div>\n\n\n\n\n\n<div style=\"margin-top:40px;\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5><span style=\"color: #02026e;\"><span style=\"color: #0058ff;\">VIDEO<\/span> | November 3, 2020<\/span><\/h5>\n<h3><span style=\"color: #003cb3;\">XI Take: Allianz &#8211; Kontinuierliche Verbesserung der Customer Experience\u00a0<\/span><\/h3>\n<div dir=\"ltr\">\n<p>Durch die Partnerschaft mit InMoment ist Allianz n\u00e4her an ihren Kunden als je zuvor. Kundenanforderungen zu antizipieren und zu verstehen ist f\u00fcr die Aufrechterhaltung der Marktposition von gr\u00f6\u00dfter Bedeutung. Durch das kontinuierliches Erfassen von Kundenfeedback ist Allianz in der Lage, agil die Interaktionen mit den Kunden und die Customer Experience fortlaufend zu verbessern.<\/p>\n<p>Erfahren Sie in diesem Video von Ingrid Wienholts, Head of Customer Insight and Experience, wie Allianz mit der Experience Improvement (XI)-Plattform ihren Kunden einen Mehrwert bietet.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-vimeo wp-block-embed-vimeo pad-top-40 wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"XI Take - Allianz\" src=\"https:\/\/player.vimeo.com\/video\/475267681?dnt=1&amp;app_id=122963\" width=\"640\" height=\"360\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":15143,"template":"","meta":{"_acf_changed":false,"footnotes":""},"industry":[],"resource-type":[230],"class_list":["post-30336","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-type-video-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/30336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/types\/resource"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource\/30336\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media\/15143"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/media?parent=30336"}],"wp:term":[{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/industry?post=30336"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/inmoment.com\/de-de\/wp-json\/wp\/v2\/resource-type?post=30336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}