Experience Improvement
Drive Change By Effectively Communicating Feedback Data
Storytelling with experience data is one of the most essential components to the success of your CX or EX program. Collecting customer and employee feedback has become table stakes, however, the potential impact and opportunity are easily lost if this data does not convert into actions.
Download this free paper to learn the science and art of telling powerful stories to supercharge CX initiatives around the business.
Highlights include:
- Key strategies for engaging storytelling
- How to affect change with experience data
- Create dashboards and reports that inspire action
- Practical tips for creating an engaging story from data
- Communication strategies for showcasing CX results to different stakeholders
