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Taco John’s, one of America’s leading quick serve Mexican restaurants, has recently partnered with InMoment, a cloud-based customer engagement and consulting agency, to improve customer relationship management strategies through a new guest satisfaction survey program.
Shawn Eby, VP of Operations at Taco John’s, and Billie Jo Waara, CMO of Taco John’s, were excited to talk to Loyalty360 about how the program was going and where it is heading.