{"id":56121,"date":"2021-06-22T16:37:16","date_gmt":"2021-06-22T16:37:16","guid":{"rendered":"https:\/\/inmoment.com\/digital-customer-experience-software\/"},"modified":"2023-03-29T06:29:37","modified_gmt":"2023-03-29T06:29:37","slug":"digital-customer-experience-software","status":"publish","type":"page","link":"https:\/\/inmoment.com\/en-au\/digital-customer-experience-software\/","title":{"rendered":"Digital CX Software"},"content":{"rendered":"\n<style>\n  .custom-global-hero-container {\n    width: 100vw!important;\n    max-width: 100vw!important;\n  }\n<\/style>\n<div class=\"custom-global-hero-container alignfull global-hero-container full-width\n\t hero-size-small hero-text-alignment-left has-background image-as-background background-position-center background-size-cover has-overlay-mode-\t\" style=\"background-image:url(https:\/\/inmoment.com\/wp-content\/uploads\/2021\/04\/university-bg.svg);\">\n\n\t<div>\n\n\t\t<div class=\"grid hero-content-wrapper\">\n\n\t\t\t<div class=\"global-hero-content col col-md\n\t\t\thero-content-color-albatross col-10\">\n\n\t\t\t\t<h5 class=\"eyebrow eyebrow-heading-style-highlight-tsunami\">CX FOR SAAS &amp; DIGITAL APPS<\/h5>\n\n\t\t\t\t<h1>Turn Feedback into Customer Lifetime Value<\/h1>\n\n\t\t\t  <p>Drive retention, engagement &amp; advocacy with CoreCX<\/p>\n\n\t\t\t\t<a class=\"button cta link-color-albatross\" href=\"https:\/\/inmoment.com\/en-au\/demo\/\"><span>Book A Demo<\/span><\/a>\n        <a class=\"button cta link-color-albatross\" href=\"https:\/\/inmoment.com\/en-nz\/free-trial\/\"><span>Get A Trial<\/span><\/a>\n\n\t\t\t<\/div> <!-- .global-hero-content -->\n\n\t\t<\/div> <!-- .grid -->\n\t<\/div> <!-- div -->\n<\/div>\n\n\n<section id=\"block-ad375901cc4ed9d5c7a014b6aa91414e\" class=\"content-block client-logo-bar-block default alignfull u-pb-0 has-background color-as-background background-albatross\" style=\"\">\n\t<div class=\"logo-bar-wrapper\">\n\n\t\t<div class=\"default-bar bar-grid grid grid-nogutter background-great-white\">\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-2701142972\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Medibank_logo-137.svg\" alt=\"\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Medibank<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"col col-middle col-align-middle single-logo \">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"image-btn modal-trigger no-hover\" data-toggle=\"modal\" data-target=\".client-content-2393263323\" style=\"\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"object-contain absolute top-0 left-0 w-full h-full\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-lazy=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Australia_Post_Logo-300x104.png\" alt=\"Australia Post logo\" \/>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t<span class=\"screen-reader-text\">Australia Post<\/span>\n\t\t\t\t\t\t\t<\/a>\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- single-logo -->\n\n\t\t\t\t<!-- $client_img -->\n\n\t\t\t<!-- end foreach $clientlogos -->\n\t\t<\/div><!-- .bar grid -->\n\n\t\t\n\t\t<!-- First Modal - Content Modal -->\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-2701142972\" id=\"content-modal-2701142972\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"250\" height=\"250\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Medibank_logo-137.svg\" class=\"logo-image\" alt=\"\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">Medibank was awarded the winner of &quot;Best CX Transformation&quot; after record-breaking service and NPS scores, an increase in market share, and a reduction in overall customer complaints!<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Medibank-Client-Story-1.pdf\" download><span>Download Now<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"modal fade modal-client client-content-2393263323\" id=\"content-modal-2393263323\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col col-12 testimonial-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"536\" height=\"185\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Australia_Post_Logo.png\" class=\"logo-image\" alt=\"Australia Post logo\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Australia_Post_Logo.png 536w, https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/Australia_Post_Logo-300x104.png 300w\" sizes=\"auto, (max-width: 536px) 100vw, 536px\" loading=\"lazy\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"client-testimonial \">As a result of all initiatives under the Parcel Delivery Experience Transformation team, the business has seen $1.7m in operational cost reduction, NPS increase of 27% and project payback in year 0<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .testimonial-content -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-group\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"button download pdf-btn  \" href=\"https:\/\/inmoment.com\/wp-content\/uploads\/2020\/09\/InMoment-Australia-Post-Impact-Story.pdf\" download><span>Download PDF<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- .button-group -->\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div><!-- embed-container -->\n\n\t\t\t\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t\t\t\t<\/div><!-- .modal-dialog -->\n\t\t\t\t\t<\/div><!-- #content-modal -->\n\t\t\t\t\n\t\t\t\t<!-- Second Modal: Video Modal -->\n\t\t\t\t<!-- $client_video  -->\n\t\t\t<!-- $client_img -->\n\n\t\t<!-- end modal foreach -->\n\n\t<\/div><!-- .logo-bar-wrapper -->\n\t<!-- $client_logos -->\n<\/section><!-- .client-logo-bar-block -->\n\n\n<section id=\"block-a3211c94aaae8de6a47d1ec5dec35d43\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">CoreCX: The Fast, Easy CX Software with a Powerful Approach to Experience Improvement<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"single-paragraph-content color-orca\"><p>A fast and easy way to improve onboarding, enhance product experience, improve customer support interactions, and heighten pre-renewal relationships\u2014-the key touchpoints for digital product success.<\/p>\n<\/div>\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<section id=\"block-093b114a7192affa932590307074060d\" class=\"content-block fifty-fifty-block fifty-media-text alignfull has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1720\" height=\"1280\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1.png\" class=\"fifty-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1.png 1720w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1-300x223.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1-1024x762.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1-768x572.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1-1536x1143.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/WootricDashboard-MobileSurvey-1-1451x1080.png 1451w\" sizes=\"auto, (max-width: 1720px) 100vw, 1720px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Listen<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Engage at the Moments That Matter Most<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>Leverage hyper-targeted Net Promoter (NPS), CSAT and Customer Effort Score (CES) feedback at critical journey points that make or break customer loyalty<\/li>\n<li>Ask the right questions in the right channels: Microsurveys via Email, In-app, Mobile, SMS and Intercom Messenger<\/li>\n<li>Quickly create and send surveys customised by any language or segment based on the events you define<\/li>\n<\/ul>\n\n\t\t\t\t\t\t\t\t\t<a class=\" color-albatross cta button\" href=\"https:\/\/inmoment.com\/en-au\/survey-software-for-customer-experience\/\"><span>See the CoreCX Surveys<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-a99595eb9e721b0b1af944ac61ae8dd3\" class=\"content-block grid-container fifty-fifty-block fifty-text-media alignfull u-ptb-30 has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Learn<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Prioritise Improvements for Impactful Results<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>Lots of qualitative data? Never miss a trend with automated real-time sentiment measures<\/li>\n<li>Get intelligence to insight without a data analyst. Enrich survey responses with customer data and autocategorise topics and sentiment at scale<\/li>\n<li>Capture an immediate view of a customers&#8217; profile and responses over time and across their entire customer journey<\/li>\n<li>Prioritise business improvements using the most important and actionable customer feedback<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col_md col-middle\">\n\n\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1304\" height=\"836\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/CXI-Feedback-Tab-with-Magnified-Tag-Price-1-1.png\" class=\"fifty-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/CXI-Feedback-Tab-with-Magnified-Tag-Price-1-1.png 1304w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/CXI-Feedback-Tab-with-Magnified-Tag-Price-1-1-300x192.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/CXI-Feedback-Tab-with-Magnified-Tag-Price-1-1-1024x656.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/CXI-Feedback-Tab-with-Magnified-Tag-Price-1-1-768x492.png 768w\" sizes=\"auto, (max-width: 1304px) 100vw, 1304px\" loading=\"lazy\" \/>\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n<section id=\"block-774dd225977e8a5a5bb4af5d489c9286\" class=\"content-block fifty-fifty-block fifty-media-text alignfull u-pt-80 has-background color-as-background background-albatross\" style=\"\">\t<div class=\"grid text-left \">\n\n\t\t<div class=\"col col-sm col-md col-middle\">\n\t\t\t<div >\n\t\t\t\t<img decoding=\"async\" width=\"1312\" height=\"882\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Custom-Dashboard-with-monocle-for-prod-teams-1-1-1-1.png\" class=\"fifty-image\" alt=\"InMoment custom dashboards for CX teams\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Custom-Dashboard-with-monocle-for-prod-teams-1-1-1-1.png 1312w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Custom-Dashboard-with-monocle-for-prod-teams-1-1-1-1-300x202.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Custom-Dashboard-with-monocle-for-prod-teams-1-1-1-1-1024x688.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Custom-Dashboard-with-monocle-for-prod-teams-1-1-1-1-768x516.png 768w\" sizes=\"auto, (max-width: 1312px) 100vw, 1312px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\n\t\t\t<div class=\"with-padding color-orca\">\n\n\t\t\t\t\n\t\n\t<h5 class=\"eyebrow eyebrow-heading-style-default-tsunami\">Act<\/h5>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"heading-text color-orca\">Take Action to Drive Customer-Centricity<\/h2>\n\t\t\t\t\n\t\t\t\t<hr style=\"border: 1px solid #EDF0F1; margin: 0 0 1.5rem;\" \/>\n<ul>\n<li>Easy, intuitive, no fuss <span style=\"font-weight: 400;\">CX software <\/span>platform means adoption is a breeze and taking action becomes <span style=\"font-weight: 400;\">ingrained<\/span> in the fabric of the organisation<\/li>\n<li>Customise easy-to-use dashboards, set alerts, and use your own systems of record to engage stakeholders and close the loop with customers<\/li>\n<li>Leverage your native integrations&#8211;from Salesforce to Slack&#8211;making it easy to automate followup and drive immediate customer response<\/li>\n<\/ul>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t<\/div>\n\n\t<\/div>\n\n<\/section>\n\n\n\n<style>\n  .midpage-cta {\n    display: flex; \n    align-items: center; \n    justify-content: center; \n    padding: 30px 0;\n    flex-wrap: wrap;\n  }\n  \n  .paragraph {\n    margin-right: 10px;\n  }\n  \n  .button {\n    margin-left: 10px;\n  }\n  \n  @media (max-width: 430px) {\n    .button {\n      margin: 0;\n    }\n    \n    .paragraph {\n      margin: 0 0 10px;\n    }\n    \n    .midpage-cta {\n      flex-direction: column;\n    }\n  }\n<\/style>\n\n<div class=\"midpage-cta alignfull background-great-white\">\n  <div class=\"paragraph\">\n   <\/div>\n  <div>\n    <a href=\"https:\/\/app.wootric.com\/sign_up?plan=trial_auto\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t    <span>Get a Free 30 day Trial<\/span>\n    <\/a>\n  <\/div>\n<\/div>\n\n\n<section id=\"block-f3175567b9f10ca382f9719c23938daa\" class=\"content-block pull-quote-block alignfull image-quote-layout alignwide has-background color-as-background background-orca\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"quote-image col col-md col-6 col-align-middle\">\n\n\t\t\t\t\t\t<img decoding=\"async\" width=\"954\" height=\"842\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/docusign2x.png\" class=\"large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/docusign2x.png 954w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/docusign2x-300x265.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/docusign2x-768x678.png 768w\" sizes=\"auto, (max-width: 954px) 100vw, 954px\" loading=\"lazy\" \/>\n\t\t\t\t\t<\/div><!-- .quote-image -->\n\t\t\t\t\t\t\t\n\t\t\t\n\t\t\t<div class=\"col col-md col-align-middle quote-content col-6\t\t\tcol-last\t\t\t\">\n\t\t\t\t\t\t\t\t\t<div class=\"quote-text quote-tsunami color-albatross\">\n\t\t\t\t\t\t<p>Agility of implementation! Product teams love the ease and high level of security. It\u2019s a no-brainer to course correct based on what they see.\u201d<\/p>\n\t\t\t\t\t<\/div><!-- .quote-text -->\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"quote-attribution color-albatross\">Director of Customer Experience, DocuSign<\/p>\n\t\t\t\t\n\t\t\t<\/div><!-- .quote-content -->\n\n\t\t<\/div><!-- .container -->\n\t<\/section><!-- .pull-quote-block -->\n\n\n<section id=\"block-3da8cd934ae1519576fc9a582f781d45\" class=\"content-block icon-title-list-block alignfull u-pb-0 has-background color-as-background background-great-white\" style=\"\">\n\t\t<div class=\"container icon-hero-content\">\n\n\t\t\t\n\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\n\t\t\t\n\t\t\t\t<h2 class=\"h3 color-dory\">\n\n\t\t\t\t\tLeverage Your Systems of Record\n\t\t\t\t<\/h2>\n\n\t\t\t\n\t\t\t\n\t\t\t\t<p class=\"color-orca\">Enrich your CRM data with scores and feedback for better customer intelligence. Trigger surveys based on events in your systems of record. Close the loop with customers.<\/p>\n\n\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t<div class=\"icons container grid\">\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/hubspot4.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/salesforce-int.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/slack5.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/intercom8.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zendesk-int.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/segment7.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/zapier4.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t\t\t<div class=\"col col-sm col-md col-3\">\n\n\t\t\t\t\t\t<figure>\n\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/totango7.svg\" alt=\"InMoment\" \/>\n\n\t\t\t\t\t\t\t<figcaption class=\"\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/figcaption>\n\n\t\t\t\t\t\t<\/figure>\n\n\t\t\t\t\t<\/div> <!-- .col -->\n\n\t\t\t\t\n\t\t\t<\/div> <!-- .grid -->\n\t\t\n\t<\/section> <!-- .section -->\n\n\n\n\n<div class=\"alignfull background-great-white\" style=\"text-align: center; padding-bottom: 120px;\">\n<a href=\"http:\/\/help.wootric.com\/en\/articles\/5357337-all-supported-integrations-for-inmoment-microsurveys\" target=\"\" class=\"button background-tsunami color-albatross\" rel=\"noopener\">\n\t<span>Explore All CoreCX Integrations<\/span>\n<\/a>\n<\/div>\n\n\n<section id=\"block-983a50713f8c8adb353476255af9e7fa\" class=\"content-block single-paragraph-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\">DIFFERENTIATORS<\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading color-dory\">What Sets InMoment Apart?<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<section id=\"block-6a12653edb54bf919f4c5cb5bccdb6ee\" class=\"content-block icon-features-list-block alignwide no-background\" style=\"\">\n\t\t<div class=\"grid grid-center container\">\n\t\t\t\n\t\t\t\t\n\t\t\t<div class=\"col col-4 col-sm col-md\">\n\n\t\t\t\t\n\t\n\t\t<figure>\n\n\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Focus.svg\" alt=\"\" \/>\n\n\t\t<\/figure>\n\n\t\n\t\n\t\t<h3 class=\"\"> Focus<\/h3>\n\n\t\n\t\n\t\t<p>InMoment helps organisations use microsurveys to focus on Customer Lifetime Value drivers of ease, satisfaction, and loyalty at key points in your customer&#8217;s journey.<\/p>\n\n\t\n\t\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t<div class=\"col col-4 col-sm col-md\">\n\n\t\t\t\t\n\t\n\t\t<figure>\n\n\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Democratize.svg\" alt=\"\" \/>\n\n\t\t<\/figure>\n\n\t\n\t\n\t\t<h3 class=\"\"> Democratise<\/h3>\n\n\t\n\t\n\t\t<p>InMoment is a G2 Leader in Feedback Analytics. We make it easy for all stakeholders to democratise and understand how they can improve customer experience and take action.<\/p>\n\n\t\n\t\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t<div class=\"col col-4 col-sm col-md\">\n\n\t\t\t\t\n\t\n\t\t<figure>\n\n\t\t\t<img decoding=\"async\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/TimetoValue.svg\" alt=\"\" \/>\n\n\t\t<\/figure>\n\n\t\n\t\n\t\t<h3 class=\"\"> Time to Value<\/h3>\n\n\t\n\t\n\t\t<p>InMoment users report a return on investment in an average of 10 months [G2], less than half the time of many of our competitors. Our time-to-value approach of crawl, walk, and run ensures organisations can show ROI quickly and add features as their CX program matures.<\/p>\n\n\t\n\t\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\n\t\t<div class=\"container display-flex\">\n\n\t\t<\/div>\n\t<\/section>\n\n\n\n<style>\n  .iframe-container {\n    width: 500px;\n  }\n  @media (max-width: 1100px) {\n    #g2-crowd-widget-default {\n      height: 400px;\n    }\n    .iframe-container {\n      width: 400px;\n    }\n  }\n  \n  @media (max-width: 500px) {\n    #g2-crowd-widget-default {\n      height: 300px;\n    }\n    .iframe-container {\n      width: 300px;\n    }\n  }\n  \n  @media (max-width: 350px) {\n    #g2-crowd-widget-default {\n      height: 250px;\n    }\n    .iframe-container {\n      width: 250px;\n    }\n  }\n  \n<\/style>\n<section class=\"g2-grid-scoring-block content-block grid-container fifty-fifty-block fifty-text-media alignfull has-background color-as-background background-dory\" style=\"\">\t<div class=\"grid \">\n\t\t<div class=\"col col-sm col-md col-align-middle\">\n\t\t\t<div class=\"with-padding color-orca\" \"=\"\">\n\t\t\t\t<h2 class=\"heading-text color-albatross\">Top-rated Experience Improvement Software for SaaS &#038; Digital Apps<\/h2>\n\t\t\t\t\n\t\t\t\t<p class=\"color-albatross\">InMoment is a leader in the Feedback Analytics category on G2, the #1 independent software review site, and the highest performing solution for SaaS and Digital CX. Read unbiased reviews from real customers and compare for yourself.<\/p>\n        <a href=\"https:\/\/www.g2.com\/categories\/feedback-analytics#grid\" target=\"\" class=\"button ghost ghost-albatross\" rel=\"noopener\">\n          <span>Learn More<\/span>\n        <\/a>                          \n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col col-sm col_md col-middle\">\n      <div class=\"iframe-container\" style=\"margin: 0 auto;\">\n                                                    \n        <iframe \n          src=https:\/\/www.g2.com\/categories\/feedback-analytics\/grids.embed?wid=1620334469 \n          id='g2-crowd-widget-default' \n          width='500px' \n          height='500px' \n          style='border: solid 1px #eaeaea; width: 100%; min-height: 100%; overflow: hidden;'\n          frameborder='0' scrolling='no'> \n        <\/iframe> \n                                   \n        <a href=\"https:\/\/www.g2.com\/categories\/feedback-analytics\" style=\"font-size: 12px; color: #515159; font-weight: 600\" target=\"_blank\" rel=\"noopener\"> G2 Grid\u00ae for <span class='fw-semibold'>Feedback Analytics Software<\/span> \n        <\/a> \n                                                                  \n      <\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<script type=\u201dapplication\/ld+json\u201d>\n{\n\u201c@context\u201d:\u201dhttps:\/\/schema.org\/\u201d\n\u201c@type\u201d: \u201cproduct\u201d\n\u201cname\u201d: \u201cApplication security software\u201d\n\u201cimage \u201c: \"https:\/\/www.g2.com\/categories\/feedback-analytics\/grids.embed?wid=1620334469\"\n\u201cdescription\u201d: \u201c g2 application security software rating\u201d,\n\u201cbrand\u201d:{\n\u201c@type: \u201corganization\u201d,\n\u201cname\u201d: \u201cInMoment\u201d }\n\u201caggregaterating\u201d:{\n\u201c@type\u201d:\u201caggregaterating\u201d,\n\u201crating value\u201d :\u201d4.7\",\n\u201cbestrating\u201d:\u201d5\",\n\u201cratingcount\u201d:\u201d262\"\n}\n}\n<\/script>\n\n\n\n<style>\n  @media screen and (min-width: 1024px) {\n\t.two-columns {\n                \n\t\tmargin-left: 200px;\n\t}\n}\n<\/style>\n\n\n\n<h3 class=\"wp-block-heading\">Questions to Consider When Choosing a CX Software Platform<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>What are your desired results from customer feedback? Are you trying to learn from the feedback and change, or just trying to be aware of what\u2019s going on.<\/li><li>What types of responses are you looking for? The rating scales and survey types will give you varying results.&nbsp;<\/li><li>Are you choosing surveys that are relevant to your business model?&nbsp;<\/li><li>Are you familiar with your CX software providers company? Are they dependable?<\/li><li>How easy is the CX software to use? Does it integrate well with your existing tech? What about software updates?<\/li><li>Does the CX software provide reports and analytics for the customer feedback you receive?<\/li><\/ol>\n\n\n\n<p>See CoreCX in Action and try InMoment\u2019s official CX software today.<\/p>\n\n\n\n<p><a class=\"button background-tsunami\" href=\"https:\/\/inmoment.com\/en-au\/demo\/\">Get Started<\/a><\/p>\n\n\n\n<div class=\"wp-block-columns u-pt-80 two-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"color-hammerhead\">Product Links<\/h5>\n<div><a class=\"button color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-au\/survey-software-for-customer-experience\/\" target=\"\" rel=\"noopener\"><span>Microsurveys for CX<\/span><\/a><\/div>\n<div><a class=\"button color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-au\/nps-software\/\" target=\"\" rel=\"noopener\"><span>NPS Software<\/span><\/a><\/div>\n<div><a class=\"button color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-au\/ces-customer-effort-score-survey-software\/\" target=\"\" rel=\"noopener\"><span>CES (Customer Effort Score) Surveys<\/span><\/a><\/div>\n<div><a class=\"button color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-au\/csat-customer-satisfaction-survey\/\" target=\"\" rel=\"noopener\"><span>CSAT (Customer Satisfaction) Surveys<\/span><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"color-hammerhead\">Support<\/h5>\n<div><a class=\"button color-tsunami cta\" href=\"http:\/\/help.wootric.com\/en\/\" target=\"\" rel=\"noopener\"><span>Help Center<\/span><\/a><\/div>\n<div><a class=\"button color-tsunami cta\" href=\"https:\/\/docs.wootric.com\/\" target=\"\" rel=\"noopener\"><span>Documentation<\/span><\/a><\/div>\n<div><a class=\"button color-tsunami cta\" href=\"http:\/\/help.wootric.com\/en\/articles\/5327891-product-updates\" target=\"\" rel=\"noopener\"><span>Product Updates<\/span><\/a><\/div>\n<div><a class=\"button color-tsunami cta\" href=\"https:\/\/inmoment.com\/en-au\/support\/\" target=\"\" rel=\"noopener\"><span>Contact Us<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n<section id=\"block-56e924ef81aa63dd42cb3e8bbac45c44\" class=\"post-cards-block alignfull alignwide no-background\" style=\"\">\n\t<div class=\"container\">\n\n\t\t\t\t\t\t\t<h2 class=\"post-cards-block-heading color-orca\">What\u2019s New From InMoment<\/h2>\n\t\t\n\t\t<div class=\"post-cards-block-cards\">\n\t\t\t\t\t\t\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/the-modern-guide-to-winning-customers-with-net-promoter-score-in-b2b-tech\/\">The Modern Guide to Winning Customers with Net Promoter Score<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-300x300.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"Modern Guide to Winning Customers with NPS\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-300x300.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-150x150.jpg 150w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS-768x769.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/Modern-Guide-to-NPS.jpg 1000w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/the-modern-guide-to-winning-customers-with-net-promoter-score-in-b2b-tech\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/how-to-set-up-an-integrated-cx-program-in-b2b\/\">What Does it Take to Set Up an Integrated CX Program for B2B Brands?<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"158\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-300x158.jpg\" class=\"attachment-medium size-medium wp-post-image\" alt=\"What does it take to set up an integrated CX program in B2B\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-300x158.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-1024x538.jpg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og-768x403.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/07\/integrated-CX-program-in-b2b-og.jpg 1200w\" loading=\"lazy\" \/>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<a class=\"button cta cta-card\" href=\"https:\/\/inmoment.com\/en-au\/resource\/how-to-set-up-an-integrated-cx-program-in-b2b\/\">\n\t\t\t\t\t<span>Continue Reading<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\n\t<\/div><!-- .card -->\n\t\t<div class=\"card post-card \">\n\t\t\t\t\t<p class=\"card-meta\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"post-card-tax\">resource<\/span>\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/p>\n\t\t\n\t\t<div class=\"card-content\">\n\t\t\t\t\t\t\t<p class=\"card-title\"><a href=\"https:\/\/inmoment.com\/en-au\/resource\/customer-experience-software-buyers-guide-b2b-tech\/\">Customer Experience for B2B Tech: Software Buyers Guide<\/a><\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"card-footer\">\n\t\t\t\t\t\t\t<div class=\"card-image-wrap\">\n\t\t\t\t\t<img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage-300x300.png\" class=\"attachment-medium size-medium wp-post-image\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage-300x300.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2021\/06\/BuyersGuide-WebImage-150x150.png 150w, 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