6 Key Trends to Future Proof In-Store Experiences
We have seen a lot of change and shifts in consumer behaviours in recent times due to the Coronavirus pandemic. Fashion retailers will have to adapt the in-store experience significantly in order to drive customer trust and loyalty.
Our UK Expert Services Team leveraged over 400,000 customer responses and identified six key trends in customer behaviours which span throughout the customer journey. Whether it’s from the moment they walk into the store or at check out. These touchpoints are all opportunities to drive engagement and build trust.
Download the full report and learn how to adapt to these new trends and address the new moments that matter in order to build stronger relationships when consumers are able to return to in-store shopping experiences.