Case Study

How Pizza Hut Restaurants UK is Optimising Survey Design for Experience Improvement

As one of the UK’s most established pizza restaurants, Pizza Hut Restaurants relies on customer feedback to shape their ever evolving service proposition and initiatives and drive experience improvement.

Pizza Hut has simplified the feedback process for their customers to allow their customers to tell their experience in their own words. Read more to find out how Pizza Hut Restaurants have been able to use rich customer intelligence to create organisational change and make business decisions.


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