{"id":12837,"date":"2020-09-11T01:40:30","date_gmt":"2020-09-11T01:40:30","guid":{"rendered":"https:\/\/prodim2020.wpengine.com\/customer-stories\/the-british-council\/"},"modified":"2020-09-18T23:39:58","modified_gmt":"2020-09-18T23:39:58","slug":"the-british-council","status":"publish","type":"customer-stories","link":"https:\/\/inmoment.com\/en-gb\/customer-stories\/the-british-council\/","title":{"rendered":"The British Council"},"content":{"rendered":"\n<p>The British Council, established in 1934 and incorporated by Royal Charter in 1940, is registered as a charity in England, Wales and Scotland. The British Council is the UK\u2019s international organisation for cultural relations and educational opportunities.<\/p>\n\n\n\n<p>\u201cWith the support of InMoment\u2019s team and their platform, we were able to set up a comprehensive yet easy to use survey and reporting tool. In a matter of seconds, the tool derives the characteristics associated with customer satisfaction and product quality, enabling us to identify areas for organisational improvements and as a result CX improvements.\u201d -Pete Hogg, Director Customer Management, The British Council<\/p>\n","protected":false},"featured_media":3929,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"industry":[332],"region":[331],"class_list":["post-12837","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","industry-government-en-gb","region-emea-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/customer-stories\/12837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/customer-stories\/12837\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/3929"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=12837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/categories?post=12837"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/industry?post=12837"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/region?post=12837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}