CX and marketing exist to win, serve, and retain customers. <\/p>\n\n\n\n
Join us at the CX event of the year. Listen to Derek Eccleston: <\/p>\n\n\n\n
Integrating Your Marketing and Customer Experience Strategies for Maximum Impact<\/strong><\/p>\n\n\n\n There is a strong intersection between marketing and the customer experience. It was found that 75% of organisations have successfully calculated a positive relationship between CX and business outcomes; including increases in revenue through higher retention and customer lifetime value. Key to their success was the tight alignment of CX efforts and marketing strategies – with a focus on customer acquisition, customer retention and loyalty strategies.<\/p>\n\n\n\n Join our presentation where we will showcase different client cases that will provide learnings on how to successfully evolve, transform and improve your experience programme to deliver a flawless and single unified experience, leveraging the power of marketing and CX.<\/p>\n\n\n\n