{"id":90626,"date":"2025-05-02T12:26:38","date_gmt":"2025-05-02T18:26:38","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=event&#038;p=90626"},"modified":"2025-09-16T08:40:25","modified_gmt":"2025-09-16T14:40:25","slug":"xi-forum-europe-2025","status":"publish","type":"event","link":"https:\/\/inmoment.com\/en-gb\/event\/xi-forum-europe-2025\/","title":{"rendered":"HX Forum Europe 2025"},"content":{"rendered":"\n<section id=\"section-block_219d61915e87bd39de6c7a10d51fe134\" class=\"block-section bg-albatross  bg-no-repeat bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background-image:url(https:\/\/inmoment.com\/wp-content\/uploads\/2025\/01\/Hero-Image.png); background-blend-mode:normal\">\n\n    <div class=\"py-36\">\n\n        <div class=\"container\">\n\n            \n\n<figure class=\"wp-block-image size-medium mb-4\"><img decoding=\"async\" width=\"300\" height=\"54\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/HXForum-eyebrow-300x54.png\" alt=\"\" class=\"wp-image-93710\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/HXForum-eyebrow-300x54.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/HXForum-eyebrow.png 454w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading md:w-3\/4 mb-0 has-orca-color has-text-color has-link-color wp-elements-71a9443d1ae1e46f1d9b99dff1baae77\">The Ultimate CX Event<\/h1>\n\n\n\n<p class=\"mb-4 has-orca-color has-text-color has-link-color has-large-font-size wp-elements-22c942334e8d4a6daaeded09e4b92ba5\">Bigger. Bolder. More Impactful.<\/p>\n\n\n\n<p class=\"has-normal-font-size\"><strong>Thursday 18th September 2025 | Central London<\/strong><\/p>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_b2a4291f1acbd7d0262c7b6fc49fe0cd\" class=\"block-section justify-items-center md:sticky top-0 left-0 z-10 bg-transparent st-anchor-nav bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"0px\">\n\n        <div class=\"container\">\n\n            \n\n<section id=\"block_2e6fe16fa5b2eab6d62d81da2bea8a9b\" class=\"py-4 px-6 -translate-y-8 shadow-black shadow-md  anchor-nav-block rounded-lg  bg-albatross has-albatross-color has-text-color\" style=\" \">\n\n\t<div class=\"st-grid grid-cols-3\"><div class=\"col-span-3 md:col-span-1 self-center\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/HX-Forum-2025-e1752274809823-300x55.png\" alt=\"\" width=\"379\" height=\"69\" class=\"h-24 w-auto\" \/><\/div><div class=\"col-span-full overflow-x-scroll md:overflow-x-auto md:col-span-2 self-center\"><div class=\"flex gap-8\"><div class=\"inline-block align-middle\"><a href=\"#Why-Attend\" class=\"grid h4 h-full uppercase scrollto\"><span class=\"has-albatross-color col self-center\">Why Attend<\/span><\/a><\/div><div class=\"inline-block align-middle\"><a href=\"#accommodations\" class=\"grid h4 h-full uppercase scrollto\"><span class=\"has-albatross-color col self-center\">accommodations<\/span><\/a><\/div><div class=\"inline-block align-middle\"><a href=\"#Agenda\" class=\"grid h4 h-full uppercase scrollto\"><span class=\"has-albatross-color col self-center\">Agenda<\/span><\/a><\/div><div class=\"inline-block align-middle\"><a href=\"#workshops\" class=\"grid h4 h-full uppercase scrollto\"><span class=\"has-albatross-color col self-center\">workshops<\/span><\/a><\/div><div class=\"inline-block align-middle\"><a href=\"#Register-to-Attend\" class=\"grid h4 h-full button bg-snapper rounded-md capitalize scrollto\"><span class=\"has-albatross-color col self-center\">Register to Attend<\/span><\/a><\/div><\/ul><\/div><\/div><\/section>\n\n<script>\nfunction offset(el) {\n    var rect = el.getBoundingClientRect(),\n    scrollLeft = window.pageXOffset || document.documentElement.scrollLeft,\n    scrollTop = window.pageYOffset || document.documentElement.scrollTop;\n    return { top: rect.top + scrollTop, left: rect.left + scrollLeft }\n}\n\n\/\/ example use\nvar div = document.querySelector('div');\nvar divOffset = offset(div);\nconsole.log(divOffset.left, divOffset.top);\n\nwindow.addEventListener('click', function(scr) {\n    if(scr.target.classList.contains('scrollto') || scr.target.parentElement.classList.contains('scrollto')) {\n        scr.preventDefault();\n        var href = null;\n        var stateObj = { foo: \"bar\" };\n\n        href = scr.target.getAttribute('href');\n        if(!href)\n            href = scr.target.parentElement.getAttribute('href');\n        \n        if(!href)\n            return;\n\n        history.replaceState(stateObj, '', href);\n        href = href.replace('#', '');\n        href = document.getElementById(href);\n\n        var divOffset = offset(href);\n        window.scrollTo({top: divOffset.top - 100, behavior: 'smooth'});\n        \n\n    }\n});\n\n<\/script>\n\n\n<style>\n.st-anchor-nav {\nplace-self: center;\n}\n.anchor-nav-block .flex {\n@media (max-width: 767px) {\ngap: 1rem;\nflex-direction: column;\n}\n}\n.anchor-nav-block .flex {\n@media (max-width: 1280px) {\npadding-top: 17px;\ngap: 0.8rem;\n}\n}\n.anchor-nav-block .flex span {\n@media (max-width: 1280px) {\nfont-size: 14px;\n}\n}\n.anchor-nav-block .st-grid {\n@media (max-width: 1280px) {\ndisplay: block;\n}\n}\n@media (min-width: 768px){}\n<\/style>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_4c3397ce2c2878213e768465c03c833f\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  default\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<p><em><strong>Welcome to the All-New Human Experience (HX) Forum<\/strong>. Formerly XI Forum, HX Forum is your go-to event for the latest in CX and EX &#8211; reimagined and elevated.<\/em><br><br><strong>The First Look at a New Era in Experience<\/strong>. <a href=\"https:\/\/inmoment.com\/blog\/press-ganey-forsta\/\" data-type=\"link\" data-id=\"https:\/\/inmoment.com\/blog\/press-ganey-forsta\/\">InMoment and PG Forsta<\/a> have joined forces &#8211; united under a bold, transformative vision: <strong>Human Experience (HX)<\/strong>. From cutting-edge tech innovations to market-shifting strategies, this is your chance to get hands-on with what&#8217;s next. Join CX leaders and trailblazers for an inspiring day of insights and ideas that will reshape how you deliver experience.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button gradient-border\"><a class=\"wp-block-button__link has-albatross-color has-betta-background-color has-text-color has-background has-link-color wp-element-button\" href=\"#signup\" style=\"border-radius:8px\"><strong>Secure Your Spot Now<\/strong><\/a><\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"Why-Attend\" class=\"block-section py-0 attend bg-albatross   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background-color: #E38DFC21; \">\n\n    <div class=\"py-0\">\n\n        <div class=\"container\">\n\n            \n<section id=\"block-4883becc3654813d2836c42340dda57e\" class=\"content-block accordion-block  alignfull no-background\" style=\"\">\t<div class=\"display-flex content-image\">\n\t\t\t\t\t<div class=\"image-wrap\">\n\t\t\t\t<img decoding=\"async\" width=\"1095\" height=\"1350\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/xi-forum-stage.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/xi-forum-stage.jpg 1095w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/xi-forum-stage-243x300.jpg 243w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/xi-forum-stage-831x1024.jpg 831w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/xi-forum-stage-768x947.jpg 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/xi-forum-stage-876x1080.jpg 876w\" sizes=\"auto, (max-width: 1095px) 100vw, 1095px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"accordion-content-wrap \">\n\t\t\t<div class=\"accordion-fixed-content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"main-content \">\n\t\t\t\t\t\t<h3>Why Attend HX Forum Europe?<\/h3>\n<p>&nbsp;<\/p>\n\t\t\t\t\t<\/div><!-- .main-content -->\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\" aria-label=\"Accordion Content Block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Powerful Networking\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-1\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Powerful Networking<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-43302\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-1\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Connect with CX visionaries, industry disruptors, and top professionals.\r\n<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Inside the New InMoment + PG Forsta\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-2\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Inside the New InMoment + PG Forsta<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-82908\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-2\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">A live reveal of our new direction\u2014and what it means for you and your organisation.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Actionable Insights\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-3\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Actionable Insights<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-13378\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-3\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Gain practical strategies that drive measurable business impact.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Hands-On Learning\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-4\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Hands-On Learning<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-33981\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-4\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Solve CX challenges through interactive workshops and real-world case studies. Walk away with skills and tools you can use right away.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Big Ideas from Big Brands\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-5\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Big Ideas from Big Brands<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-85769\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-5\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Hear how top organisations are pushing boundaries and transforming CX as we know it.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Low Pressure, High Impact\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-6\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Low Pressure, High Impact<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-1146\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-6\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">Kick back, dive in, and enjoy a day that&#8217;s as relaxed as it is rewarding.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><!-- .accordion-content-wrap -->\n\t<\/div><!-- .container.display-flex -->\n<\/section><!-- .accordion-block -->\n\n\n\n<style>\n#block-1e27f3ffe2bbc42da6523d8046c96b5c .accordion .accordion-item-content {\n    max-height: 625rem;\n    opacity: 1;\n    padding: 1.5rem 0 0;\n    visibility: visible;\n    height: auto !important;\n}\n#block-1e27f3ffe2bbc42da6523d8046c96b5c .accordion .accordion-item-toggle {\ndisplay: none;\n}\n#block-1e27f3ffe2bbc42da6523d8046c96b5c .accordion {\nheight: auto!important;\n}\n<\/style>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">New for 2025<\/h2>\n\n\n\n<div class=\"wp-block-columns pb-8 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-4.png\" alt=\"\" class=\"wp-image-90657\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-4.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-4-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-98b092a720939d39735329595d88c858\"><strong>Fresh Insights<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-stingray-color has-text-color has-link-color wp-elements-72ba013f9738f544b9654e7c4c7b032b\">Unlock insider insights from the top minds in CX on the biggest trends shaping the future.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"161\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-1.png\" alt=\"\" class=\"wp-image-90651\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-1.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-1-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-dbc124f911798db602942d443db99321\"><strong>Unfiltered Conversations<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-stingray-color has-text-color has-link-color wp-elements-0ae7bdcb32c5a3f8919a549954083341\">No fluff. Just real-world CX lessons and strategies from top brands.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-2.png\" alt=\"\" class=\"wp-image-90645\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-2.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-2-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-41199f87169743f3e9e3de85eaa34ea7\"><strong>Expert Workshops<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-stingray-color has-text-color has-link-color wp-elements-9a01c1c59142065e7be8580c2a4be23a\">Solve your biggest CX challenges and sharpen your skills in interactive, hands-on sessions.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns mb-24 is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-3.png\" alt=\"\" class=\"wp-image-90639\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-3.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-3-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-8a30cc3e1db2a577ba5235cf55d8e01c\"><strong>Next-Level Networking<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-stingray-color has-text-color has-link-color wp-elements-5d8dd9eccb0be103d133caa581c4dbf1\">Meet industry disruptors, CX leaders, and InMoment experts in a brand-new setting.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-4-1.png\" alt=\"\" class=\"wp-image-90694\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-4-1.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-4-1-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-8b429538233f2e05be2563617c0d4714\"><strong>Exclusive PG Forsta Product Showcases<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-stingray-color has-text-color has-link-color wp-elements-872e4baf12cdd409f5868d632f909310\">Stop by our demo booth to see the platform in action\u2014and learn how it can deliver real results for your business. Chat with our experts and get all your questions answered.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"161\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-5.png\" alt=\"\" class=\"wp-image-90688\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-5.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Icon-80x80-5-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-a2b151dc325bc47d31b8642f28ee5541\"><strong>A Prime Central London Location<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center has-stingray-color has-text-color has-link-color wp-elements-7d96f10ba5b7cdf58f540494af7344bc\">Step into a welcoming space where connection and conversations come easy.<\/p>\n<\/div>\n<\/div>\n\n\n\n<section id=\"accommodations\" class=\"block-section bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background-color: #F7DCFF;\r\n \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<h2 class=\"wp-block-heading has-albatross-color has-text-color has-orca-color has-link-color wp-elements-381dcadc098f0414573cd9e839df2875\">Accomodations<\/h2>\n\n\n\n\n<section id=\"block_2e59c67a8f91b1529b9623f24be5409e\" class=\"\" style=\" \">\n\n\t<div class=\"st-grid grid-cols-1 md:grid-cols-2 gap-6\"><div class=\"image-text-overlay-image flex rounded-lg has-albatross-color has-text-color relative overflow-hidden content-end flex-wrap justify-center mb-6 min-h-[10rem] h-[75vw] md:h-[30vw] max-h-[630px] overlay-card-hover\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/12\/Accommodation-card-Fairmont-1024x1024.png\" alt=\"\" width=\"1120\" height=\"1120\" class=\"object-cover\tobject-center absolute w-full h-full\" \/><div class=\"inline-block w-11\/12 relative\"><div class=\"title-overlay absolute w-full h-full bg-orca opacity-75 rounded-t-lg\"><\/div><div class=\"relative p-4\"><h3 class=\"title-overlay-text has-albatross-color has-text-color albatross mb-0\">Hotel Options<\/h3><\/div><\/div><div class=\"inline-block w-11\/12 relative overlay-card-hover-inner mb-[-100%] md:mb-[-50%]\"><div class=\"title-overlay-overflow absolute w-full h-full bg-orca opacity-75\"><\/div><div class=\"relative pb-4 px-4\"><p>We recommend the following hotels<span style=\"font-weight: 400;\">\u2014all just a short walk from the venue<\/span>: <a href=\"https:\/\/www.hilton.com\/en\/hotels\/lhroshx-hampton-london-old-street\/\" target=\"_blank\" rel=\"noopener\">Hampton by Hilton (Old Street)\u00a0<\/a> (<a href=\"https:\/\/maps.app.goo.gl\/xjG7exsAoDoiXxtn7\" target=\"_blank\" rel=\"noopener\">Visit on Google Maps<\/a>) or <a href=\"https:\/\/www.nhow-hotels.com\/en\/nhow-london\" target=\"_blank\" rel=\"noopener\">nhow London.<\/a> (<a href=\"https:\/\/maps.app.goo.gl\/pGTxhw3WUCat63LQ9\" target=\"_blank\" rel=\"noopener\">Visit on Google Maps<\/a>). Mention &#8220;Lumiere London&#8221; to enquire about available discounted rates.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"image-text-overlay-image flex rounded-lg has-albatross-color has-text-color relative overflow-hidden content-end flex-wrap justify-center mb-6 min-h-[10rem] h-[75vw] md:h-[30vw] max-h-[630px] overlay-card-hover\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/Lumiere--1024x461.jpg\" alt=\"\" width=\"1920\" height=\"864\" class=\"object-cover\tobject-center absolute w-full h-full\" \/><div class=\"inline-block w-11\/12 relative\"><div class=\"title-overlay absolute w-full h-full bg-orca opacity-75 rounded-t-lg\"><\/div><div class=\"relative p-4\"><h3 class=\"title-overlay-text has-albatross-color has-text-color albatross mb-0\">Lumiere London &#8211; Underwood Lofts<\/h3><\/div><\/div><div class=\"inline-block w-11\/12 relative overlay-card-hover-inner mb-[-100%] md:mb-[-50%]\"><div class=\"title-overlay-overflow absolute w-full h-full bg-orca opacity-75\"><\/div><div class=\"relative pb-4 px-4\"><p><span style=\"font-weight: 400;\">The event will be held at <a href=\"https:\/\/maps.app.goo.gl\/NLzCwagt4ak9v31g9\" target=\"_blank\" rel=\"noopener\">Lumiere London &#8211; Underwood Lofts<\/a> located in the heart of London. This conveniently located space offers lots of space and natural light for an inspiring event to come.<\/span><\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<\/div><\/div><\/div><div class=\"image-text-overlay-image flex rounded-lg has-albatross-color has-text-color relative overflow-hidden content-end flex-wrap justify-center mb-6 min-h-[10rem] h-[75vw] md:h-[30vw] max-h-[630px] overlay-card-hover\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/tube.jpg\" alt=\"\" width=\"1000\" height=\"667\" class=\"object-cover\tobject-center absolute w-full h-full\" \/><div class=\"inline-block w-11\/12 relative\"><div class=\"title-overlay absolute w-full h-full bg-orca opacity-75 rounded-t-lg\"><\/div><div class=\"relative p-4\"><h3 class=\"title-overlay-text has-albatross-color has-text-color albatross mb-0\">Transportation<\/h3><\/div><\/div><div class=\"inline-block w-11\/12 relative overlay-card-hover-inner mb-[-100%] md:mb-[-50%]\"><div class=\"title-overlay-overflow absolute w-full h-full bg-orca opacity-75\"><\/div><div class=\"relative pb-4 px-4\"><p>The closest tube station is <a href=\"https:\/\/maps.app.goo.gl\/ox7grZpbrfsq64Du9\" target=\"_blank\" rel=\"noopener\">Old Street<\/a> (Exit 4, Moorsfield Eye Hospital), and is a 5 minute walk from the venue.<\/p>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<div>\n<div style=\"position: fixed; bottom: 10px; right: 20px; z-index: 2147483647;\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/section>\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<section id=\"block-af394cc88450715bad2844c5ecce9d98\" class=\"content-block single-paragraph-block u-pb-0 alignfull has-background color-as-background background-albatross\" style=\"\">\n\t\t<div class=\"grid  grid-center \">\n\n\t\t\t<div class=\"col col-8 col-sm col-md \">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t<h5 class=\"eyebrow-heading eyebrow-heading-style-default-\"><\/h5>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<h2 class=\"single-paragraph-heading \">Don\u2019t Just Take Our Word for It\u2026<\/h2>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .col -->\n\n\t\t<\/div><!-- .grid -->\n\n\t<\/section>\n\n\n<div class=\"content-block slider-block alignfull slider-block-normal\">\n\t\t<section id=\"slide-1\" class=\"card slider-card slider-card-normal\" style=\"\">\t\t\t\n\t\t\t<div class=\"card-meta\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<p class=\"card-text\">&quot;Every session offered something practical\u2014we left with ideas we could start using the next day.&quot;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/section>\n\n\t\t\n\t\t<section id=\"slide-2\" class=\"card slider-card slider-card-normal\" style=\"\">\t\t\t\n\t\t\t<div class=\"card-meta\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<p class=\"card-text\">&quot;The speakers were honest, relatable, and provided a lot of clarity around CX challenges.&quot;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/section>\n\n\t\t\n\t\t<section id=\"slide-3\" class=\"card slider-card slider-card-normal\" style=\"\">\t\t\t\n\t\t\t<div class=\"card-meta\">\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"card-content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t<p class=\"card-text\">&quot;It was a great opportunity to meet others in the industry and exchange fresh ideas.&quot;<\/p>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/section>\n\n\t\t<\/div>\n\n\n<section id=\"section-block_63ec6f61da0cb5a39d14fbcca3cc99fc\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<h2 class=\"wp-block-heading has-text-align-center\">Featuring Speakers from Leading Brands<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Stay tuned for more big brands with big success stories joining us on stage in 2025.<\/p>\n\n\n\n<div class=\"wp-block-group grid-style is-content-justification-center is-layout-flex wp-container-core-group-is-layout-64b26803 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"240\" height=\"66\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Aegon.png\" alt=\"\" class=\"wp-image-92746\" style=\"width:150px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"180\" height=\"71\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/Specsavers.png\" alt=\"\" class=\"wp-image-90751\" style=\"width:148px;height:auto\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"2560\" height=\"662\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo.png\" alt=\"Allianz\" class=\"wp-image-64478\" style=\"width:148px;height:auto\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo.png 2560w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo-300x78.png 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo-1024x265.png 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo-768x199.png 768w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo-1536x397.png 1536w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo-2048x530.png 2048w, https:\/\/inmoment.com\/wp-content\/uploads\/2023\/10\/allianz-logo-1920x497.png 1920w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\"><br>&#8230;and more.<\/p>\n\n\n\n<style>\n.grid-style figure.wp-block-image.size-large {\n    display: flex;\n    justify-content: center;\n    align-items: center;\n&>img {\n    padding: 10px;\n}\n}\n\n<\/style>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"Agenda\" class=\"block-section bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background: linear-gradient(180deg, #F7DCFF 0%, rgba(247, 220, 255, 0) 100%);\r\n \">\n\n    <div class=\"py-24\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column rounded-xl snb has-albatross-background-color has-background is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<h2 class=\"wp-block-heading has-text-align-center mb-0 pt-8\">Agenda at a Glance<\/h2>\n\n\n<section id=\"block-d601f09e0c7817e50c1516931ea89fe9\" class=\"content-block agenda-block  alignfull bg-transparent\" style=\"\"><div class=\"container\">\n    <div class=\"agenda-items\">\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">08:30<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Breakfast, Networking &amp; Registration<\/h5>\n              <h3 class=\"\">Start the day with relaxed networking over coffee and light breakfast<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">09:15<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Welcome &amp; Opening Remarks<\/h5>\n              <h3 class=\"\">Setting the tone for the day ahead<\/h3>\n              <h6 class=\"color-stingray\">Stephan Thun &amp; Kyle Ferguson<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">09:45<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Inspiration in Action<\/h5>\n              <h3 class=\"\">Explore real client stories, listening deep dives, and design thinking in practice<\/h3>\n              <h6 class=\"color-stingray\">Simone Correll, Allianz<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">10:15<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Beyond the Classroom<\/h5>\n              <h3 class=\"\">Fireside Chat<\/h3>\n              <h6 class=\"color-stingray\">Stephan Hogenbirk, Cognita<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">10:30<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">The Future of HX<\/h5>\n              <h3 class=\"\">Our Product Strategy<\/h3>\n              <h6 class=\"color-stingray\">Katherine Swintek<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">11:00<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Morning Break<\/h5>\n              <h3 class=\"\">A quick reset with refreshments and informal networking<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">11:30<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Interactive Workshops<\/h5>\n              <h3 class=\"\">Hands-on sessions focused on solving real-world CX challenges with practical takeaways<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">12:45<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Lunch &amp; Live Music<\/h5>\n              <h3 class=\"\">Enjoy a fabulous lunch accompanied by live music<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">14:00<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Afternoon Inspiration<\/h5>\n              <h3 class=\"\">Dive into AI trends, expert panel discussions, and transformation stories from leading brands<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">14:15<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Experts Discuss<\/h5>\n              <h3 class=\"\">Can&#039;t AI just do everything for me?<\/h3>\n              <h6 class=\"color-stingray\">Ben Daubney &amp; Tom Boylan<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">14:45<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Panel Discussion<\/h5>\n              <h3 class=\"\">Customer-First, For Real: \u200b Building a Culture That Walks the Talk<\/h3>\n              <h6 class=\"color-stingray\">Simon Fraser, Mike Plante, Claire Bristowe, Victoria Williams <\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">15:25<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Exclusive Guest Keynote<\/h5>\n              <h3 class=\"\">Realising Value: Debunking Myths to  Build an Investment-Grade CX Strategy<\/h3>\n              <h6 class=\"color-stingray\">Luke Williams<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">16:00<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">CX Achievement Awards<\/h5>\n              <h3 class=\"\">Recognising exceptional CX impact and innovation<\/h3>\n              <h6 class=\"color-stingray\">Stephan Thun &amp; Kyle Ferguson<\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">16:15<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Closing Remarks<\/h5>\n              <h3 class=\"\">A look back\u2014and a look ahead<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n      <div class=\"agenda-item no-expand\" expanded=\"false\">\n        <div class=\"agenda-time\">\n          <h3 class=\"color-tsunami\">16:30<\/h3>\n        <\/div>\n        <div class=\"agenda-content border-tsunami\" style=\"border-top: 1px dashed #CFD4D9;\" >\n                  <div class=\"agenda-innerContent\">\n            <div class=\"agenda-item-info\">\n              <h5 class=\"color-tsunami\">Drinks, Canap\u00e9s &amp; Entertainment<\/h5>\n              <h3 class=\"\">Unwind with post-event drinks, light bites, and entertainment to close the day<\/h3>\n              <h6 class=\"color-stingray\"><\/h6>\n            <\/div>\n                      <\/div>\n                    <div class=\"agendaMarker background-tsunami\"><\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section><!-- .agenda-block -->\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button gradient-border pb-12\"><a class=\"wp-block-button__link has-albatross-color has-betta-background-color has-text-color has-background has-link-color has-text-align-left wp-element-button\" href=\"#signup\" style=\"border-radius:8px\"><strong>Save My Spot!<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<h4 class=\"wp-block-heading has-text-align-center has-dory-color has-text-color has-link-color wp-elements-4a9c5e135c1a836a2b3b10769ab325de\">What Makes HX Forum Europe Unmissable?<\/h4>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">&nbsp;Step Inside the Forum<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Check out highlights from previous events.<\/p>\n\n\n\n<section id=\"section-block_81b4a34cacc7960e1fe9bfc164536541\" class=\"block-section py-0 bg-albatross   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background: linear-gradient(180deg, #FFFFFF 49.9%, rgb(237 240 241) 50%);\r\n \">\n\n    <div class=\"py-0\">\n\n        <div class=\"container\">\n\n            \n<section id=\"block-9429b589293c683e9f56975cacfe34aa\" class=\"content-block play-video-block no-text has-thumb alignwide pt-4 pb-24 no-background\" style=\"\">\t\t<div class=\"grid container\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"video-container col col-md col-align-middle col-12\">\n\t\t\t\t\t<button type=\"button\" class=\"video-btn modal-trigger\" data-toggle=\"modal\" data-target=\".video-content-375730256\" data-url=\"https:\/\/player.vimeo.com\/video\/1106243902?dnt=1&amp;app_id=122963&amp;autohide=1&amp;controls=1&amp;hd=1&amp;pause=0&amp;videoFoam=true\">Watch the Video<\/button>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"video-thumb\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"954\" height=\"600\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/unsplash.jpg\" class=\"large\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/unsplash.jpg 954w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/unsplash-300x189.jpg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/unsplash-768x483.jpg 768w\" sizes=\"auto, (max-width: 954px) 100vw, 954px\" loading=\"lazy\" \/>\t\t\t\t\t\t<\/div><!-- .video-thumb -->\n\t\t\t\t\t\t\t\t\t<\/div><!-- .video-container -->\n\t\t\t\n\t\t<\/div><!-- .grid -->\n\n\t\t<!-- Modal -->\n\t\t<div class=\"modal modal-video fade video-content-375730256\" id=\"video-modal-375730256\" tabindex=\"-1\" role=\"dialog\" aria-hidden=\"true\">\n\t\t\t<div class=\"modal-dialog\" role=\"document\">\n\t\t\t\t<div class=\"modal-content\">\n\n\t\t\t\t\t<div class=\"modal-body\">\n\n\t\t\t\t\t\t<button type=\"button\" class=\"close\" data-dismiss=\"modal\" data-target=\".video-content-375730256\" aria-label=\"Close video\"><\/button>\n\n\t\t\t\t\t\t<div class=\"embed-responsive embed-container\">\n\t\t\t\t\t\t\t<iframe loading=\"lazy\" title=\"EM-11111-HX forum video 2025\" src=\"https:\/\/player.vimeo.com\/video\/1106243902?dnt=1&amp;app_id=122963&#038;autohide=1&#038;controls=1&#038;hd=1&#038;pause=0&#038;videoFoam=true\" width=\"950\" height=\"534\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div><!-- .modal-body -->\n\n\t\t\t\t<\/div><!--- .modal-content -->\n\t\t\t<\/div><!-- .modal-dialog -->\n\t\t<\/div><!-- #video-modal -->\n\t<\/section><!-- .play-video-block -->\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"section-block_4c3397ce2c2878213e768465c03c833f\" class=\"block-section bg-transparent   bg-cover bg-center bg-no-repeat  default\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<h2 class=\"wp-block-heading has-text-align-center\">Why Attend<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/business-people.png\" alt=\"\" class=\"wp-image-90706\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/business-people.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/business-people-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-d94379a5df174b5acd234a0a78a854dc\"><strong>150+ Delegates<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/user-presentation.png\" alt=\"\" class=\"wp-image-90724\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/user-presentation.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/user-presentation-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-6c7f2c555de0601fdde1cf156e37edee\"><strong>6+ Hours of Practical Learning<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/award-check.png\" alt=\"\" class=\"wp-image-90700\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/award-check.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/award-check-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-a0b3e2afe97c41a17ac27ab1688080bf\"><strong>Award-Winning Speakers<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"166\" height=\"166\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/user-dashboard.png\" alt=\"\" class=\"wp-image-90718\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/user-dashboard.png 166w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/user-dashboard-150x150.png 150w\" sizes=\"auto, (max-width: 166px) 100vw, 166px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-0f71e69d00944b2a2fdef9d8bee90924\"><strong>Interactive Demonstrations<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full text-center mx-auto w-1\/2 mb-4\"><img decoding=\"async\" width=\"160\" height=\"160\" loading=\"lazy\" loading=\"lazy\" loading=\"lazy\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/award-check.png\" alt=\"\" class=\"wp-image-90700\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/award-check.png 160w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/04\/award-check-150x150.png 150w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-dory-color has-text-color has-link-color wp-elements-aef7c51ba62eea94e72f718def97188e\"><strong>Fun Entertainment<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"workshops\" class=\"block-section py-0 bg-albatross   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\"background-color: #E38DFC21; \">\n\n    <div class=\"py-0\">\n\n        <div class=\"container\">\n\n            \n<section id=\"block-cd23875aa0593c7bf9b60a300527620b\" class=\"content-block accordion-block  alignfull no-background\" style=\"\">\t<div class=\"display-flex image-content\">\n\t\t\t\t\t<div class=\"image-wrap\">\n\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/XI-Forum-London-1.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/XI-Forum-London-1.jpeg 1200w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/XI-Forum-London-1-300x169.jpeg 300w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/XI-Forum-London-1-1024x576.jpeg 1024w, https:\/\/inmoment.com\/wp-content\/uploads\/2025\/05\/XI-Forum-London-1-768x432.jpeg 768w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"accordion-content-wrap \">\n\t\t\t<div class=\"accordion-fixed-content\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"main-content \">\n\t\t\t\t\t\t<h3><span data-metadata=\"&lt;!--(figmeta)eyJmaWxlS2V5IjoieUtuNmxNQnVvVzA1Ulo2aGhBR0FKYyIsInBhc3RlSUQiOjM5NDc2MjQ3MSwiZGF0YVR5cGUiOiJzY2VuZSJ9Cg==(\/figmeta)--&gt;\"><\/span><span>Choose Your Workshop\u00a0<\/span><\/h3>\n<p><span>Ready to roll up your sleeves and dive into the topics that matter most? This year\u2019s HX Forum Europe features<strong> three interactive, expert-led workshops<\/strong> designed to challenge your thinking, spark new ideas, and bring actionable strategies back to your organisation.<\/span><\/p>\n<p><span><strong>Please view the workshops below\u2014space is limited and assigned on a first-come, first-served basis:<\/strong><\/span><\/p>\n\t\t\t\t\t<\/div><!-- .main-content -->\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion\" aria-label=\"Accordion Content Block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Workshop 1: Connecting Colleagues with Customers\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-1\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Workshop 1: Connecting Colleagues with Customers<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-32700\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-1\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">\r\n<strong>Hosted by: Claire Bristowe, Connecting with Customers Programme Manager at Aegon<\/strong>\r\n<br\/><br\/>\r\nThink customer centricity is just for frontline teams? Think again. This hands-on, interactive session will show how everyone\u2014especially those who don\u2019t speak to customers directly\u2014plays a vital role in shaping the customer experience.\r\n<br\/><br\/>\r\nPut your CX skills to the test with engaging games, using real stats from Aegon\u2019s customer culture. Step into other teams\u2019 shoes, challenge assumptions, and see how Aegon is taking its culture to the next level.\r\n<br\/><br\/>\r\nSee how your day-to-day work impacts customer outcomes. Build confidence as a customer voice advocate. And discover the real business value of embedding a customer-first mindset across every team. Expect energy, collaboration, and plenty of aha moments.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Workshop 2: From Insight to Impact: Driving CX Strategy\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-2\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Workshop 2: From Insight to Impact: Driving CX Strategy<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-93409\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-2\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">\r\n<strong>Hosted by: Luke Williams, Chief CX &#038; Research Officer at Press Ganey Forsta<\/strong>\r\n<br\/><br\/>\r\nJoin Luke Williams, Chief CX &#038; Research Officer at Press Ganey Forsta, for a high-energy, hands-on session exploring how to turn customer feedback into real business results. Drawing on his \u201c4 Voices\u201d framework, Luke will demonstrate how to build effective CX strategies that align teams, drive action, and embed a lasting customer-first mindset.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t<div class=\"accordion-item-header\">\n\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<h4 class=\"accordion-item-title \">Workshop 3: Your Contact Centre is the Gift That Keeps on Giving\t\t\t\t\t\t\t\t\t<button class=\"accordion-item-toggle\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-3\">\n\t\t\t\t\t\t\t\t\t\t<!-- <span class=\"screen-reader-text\">Toggle Workshop 3: Your Contact Centre is the Gift That Keeps on Giving<\/span> -->\n\n\t\t\t\t\t\t\t\t\t\t<span class=\"accordion-item-toggle-icon\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\n\t<svg\n\t height=\"13px\" width=\"13px\"\t\tclass=\"icon arrow\"\n\t aria-hidden=\"true\"\t\trole=\"img\">\n\t\t<title id=\"title-expand-7874\">\n\t\t\tExpand\t\t<\/title>\n\n\t\t\n\t\t\t\t\t<use xlink:href=\"#arrow\"><\/use>\n\t\t\n\t<\/svg>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div id=\"accordion-1-item-3\" class=\"accordion-item-content\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t<h6 class=\"\"><\/h6>\n\t\t\t\t\t\t\t\t<p class=\"\">\r\n<strong>Hosted by: Jeremy Griffiths, VP Consulting &#038; Insights at InMoment<\/strong>\r\n<br\/><br\/>\r\nYour contact centre captures tens of thousands of customer conversations every day\u2014but are you unlocking its full potential? In this workshop, we\u2019ll explore how to harness the power of Conversational Intelligence, using AI and NLP to turn voice and text data into actionable CX insights. \r\n<br\/><br\/>\r\nLearn how to spot hidden pain points, predict customer needs, and close the loop faster. This could be the missing piece between insights and action.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div><!-- .accordion-content-wrap -->\n\t<\/div><!-- .container.display-flex -->\n<\/section><!-- .accordion-block -->\n\n\n\n<style>\n.accordion .accordion-item-content {\n}\n.accordion .accordion-item-toggle {\n}\n.accordion {\n}\n<\/style>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<section id=\"Register-to-Attend\" class=\"block-section bg-orca   bg-cover bg-center bg-no-repeat  alignfull\"\n    style=\" \">\n\n    <div class=\"py-100px\">\n\n        <div class=\"container\">\n\n            \n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column u-ptb-0 is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-albatross-color has-text-color\">This Event Is Now Closed<\/h2>\n\n\n\n<p class=\"has-albatross-color has-text-color has-link-color wp-elements-7acb5732b1f66524ca2f4c7be6a7d922\"><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-albatross-color has-text-color has-link-color wp-elements-7597cfda2d9927884aadc587399f5ebe\"><strong>Need a refresher on what workshops are available? <\/strong><\/p>\n\n\n\n<p class=\"has-albatross-color has-text-color has-link-color wp-elements-a76e967a994626a161d7430157189bcb\"><strong>Workshop 1: Connecting Colleagues with Customers<\/strong><br>Step into other teams\u2019 shoes with a CX-themed Cluedo game and real Aegon data. Challenge assumptions and see how customer culture is evolving across the business.<\/p>\n\n\n\n<p class=\"has-albatross-color has-text-color has-link-color wp-elements-7acb5732b1f66524ca2f4c7be6a7d922\"><\/p>\n\n\n\n<p class=\"has-albatross-color has-text-color has-link-color wp-elements-267b094c2f3a71279a04af0bc7cd71e7\"><strong>Workshop 2: From Insight to Impact: Driving CX Strategy<\/strong><br>Transform feedback into action. Using the \u201c4 Voices\u201d model, explore how to build CX strategies that stick and drive impact across your organisation.<\/p>\n\n\n\n<p class=\"has-albatross-color has-text-color has-link-color wp-elements-0c2062bf241d03b7a3784181f805031c\"><strong>Workshop 3: Your Contact Centre is the Gift That Keeps on Giving<\/strong><br>Learn how to turn voice and text data into CX gold. Use AI and NLP to uncover hidden pain points, predict needs, and close the loop faster.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n\n<style>\n.single-event .global-hero-container {margin-bottom:0;}\n.st-grid .self-end {align-self: flex-start;}\n.st-grid .-mt-20 {margin-top: 0;}\n.bg-transparent.bg-orca {background: transparent;}\n.st-anchor-nav {\n    top: calc(var(--header-height) + 50px);\n}\n.st-anchor-nav img {height: auto;}\n.gradient-border-block .col, .st-anchor-nav .bg-albatross {\n  background: linear-gradient(#ffffff, #ffffff) padding-box, linear-gradient(90deg, #EBA3FF 0%, #9EC1FD 0%, #EBA3FF 100%) border-box;\n  border: 2px solid transparent;\n}\n.gradient-border a, .form_target .hs-form .hs_submit.hs-submit .actions input[type=submit], .st-anchor-nav .button {\n  background: var(--wp--preset--color--betta);\n};\n.gradient-border a:hover {\n  background: var(--wp--preset--color--betta);\n\n}\n.gradient-border a:hover::before {\ndisplay: none;\n} \n.form_target .hs-form .hs_submit.hs-submit .actions input[type=submit], .st-anchor-nav .button {\npadding: calc(.667em + 2px) calc(1.333em + 2px);\n\/\/border-radius: 50px;\ncolor: var(--wp--preset--color--albatross);\nfont-weight: bold;\nborder-color: transparent;\n}\n\n.st-anchor-nav a span {\ncolor: var(--wp--preset--color--stingray);\n}\n.st-anchor-nav .button span {\ncolor: var(--wp--preset--color--albatross);\nfont-weight: bold;\n}\n.st-anchor-nav a.button:hover:before {\ntransform: translate3d(-0.3125rem, -1rem, 0);\nbackground-image: url(https:\/\/inmoment.com\/wp-content\/themes\/inmoment\/output\/images\/icons\/arrow-albatross.svg);\n}\nimg {\nborder-radius: 8px;\n}\n.snb {\nbox-shadow: 0px 16px 40px 0px #0057FF1F;\n}\n.date-countdown.bg-tsunami {\nbackground: linear-gradient(90deg, #9EC1FD 0%, #EBA3FF 100%);\n}\n.date-countdown.color-albatross, .date-countdown .color-albatross {\ncolor: var(--wp--preset--color--orca);\n}\n.date-countdown .border-albatross {\nborder-color: var(--wp--preset--color--orca);\n}\n.date-countdown svg path {\nfill: var(--wp--preset--color--orca);\n}\n@media (min-width: 768px) {\n    .md-grid-cols-4 > .columns-3 {\n        grid-template-columns: repeat(4, minmax(0, 1fr));\n    }\n}\n@media (min-width: 1024px) {\n\n}\n<\/style>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":93717,"template":"","meta":{"_acf_changed":false,"footnotes":""},"event_type":[],"class_list":["post-90626","event","type-event","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/event\/90626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/event"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/event"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/event\/90626\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media\/93717"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=90626"}],"wp:term":[{"taxonomy":"event_type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/event_type?post=90626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}