{"id":28353,"date":"2021-07-20T12:13:16","date_gmt":"2021-07-20T12:13:16","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=news&#038;p=28353"},"modified":"2021-07-20T12:15:53","modified_gmt":"2021-07-20T12:15:53","slug":"creating-a-customer-first-culture-build-momentum-before-tackling-the-sceptics","status":"publish","type":"news","link":"https:\/\/inmoment.com\/en-gb\/news\/creating-a-customer-first-culture-build-momentum-before-tackling-the-sceptics\/","title":{"rendered":"Creating a customer-first culture: build momentum before tackling the sceptics"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The winner of the Best Customer Centric Culture category at the CX Elite Awards 2021, DSV Panalpina, shares advice on how to implement a customer-first culture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cxnetwork.com\/cx-experience\/articles\/creating-a-customer-first-culture-build-momentum-before-tackling-the-sceptics\" target=\"_blank\" rel=\"noreferrer noopener\">Read the full article on CXNetwork<\/a>.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"news_type":[],"class_list":["post-28353","news","type-news","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/28353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/28353\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=28353"}],"wp:term":[{"taxonomy":"news_type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news_type?post=28353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}