{"id":28565,"date":"2021-07-22T10:09:22","date_gmt":"2021-07-22T10:09:22","guid":{"rendered":"https:\/\/inmoment.com\/?post_type=news&#038;p=28565"},"modified":"2021-07-22T10:09:24","modified_gmt":"2021-07-22T10:09:24","slug":"adapting-in-uncertain-times-changing-cx-in-the-wake-of-covid-19","status":"publish","type":"news","link":"https:\/\/inmoment.com\/en-gb\/news\/adapting-in-uncertain-times-changing-cx-in-the-wake-of-covid-19\/","title":{"rendered":"Adapting in uncertain times: changing CX in the wake of Covid-19"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">CX Network, one of the global leaders in premium content for customer experience professionals, recently announced the winners of the&nbsp;<a href=\"https:\/\/www.cxnetwork.com\/cx-experience\/articles\/cx-elite-awards-2021-winners-announced\" target=\"_blank\" rel=\"noreferrer noopener\">2021 CX&nbsp;Elite&nbsp;Awards at&nbsp;InMoment\u2019s&nbsp;Experience Forum<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The CX Elite Awards 2021 is a celebration of\u00a0outstanding CX achievements\u00a0over the past year.In this exclusive interview, CX Network talks with Kerry Matheson, research manager at Virgin Money in reaction to the award win.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cxnetwork.com\/cx-experience\/articles\/adapting-in-uncertain-times-changing-cx-in-the-wake-of-covid-19\" target=\"_blank\" rel=\"noreferrer noopener\">Read the full article on CXNetwork<\/a>.<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"news_type":[],"class_list":["post-28565","news","type-news","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/28565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/28565\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=28565"}],"wp:term":[{"taxonomy":"news_type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news_type?post=28565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}