{"id":36977,"date":"2021-11-18T21:46:18","date_gmt":"2021-11-18T21:46:18","guid":{"rendered":"https:\/\/inmoment.com\/news\/inmoment-wins-2021-best-cx-partner\/"},"modified":"2022-09-24T03:28:37","modified_gmt":"2022-09-24T03:28:37","slug":"inmoment-wins-2021-best-cx-partner","status":"publish","type":"news","link":"https:\/\/inmoment.com\/en-gb\/news\/inmoment-wins-2021-best-cx-partner\/","title":{"rendered":"InMoment Wins 2021 Best CX Partner (Technology or Advisory)"},"content":{"rendered":"\n<ul class=\"wp-block-list\"><li>InMoment Takes Home CX Partner Of the Year Award in 2021<\/li><li>Also celebrates three client wins\u2014 Best CX Transformation, Best CX Initiative and CX Leader of the Year<\/li><li>This is the fourth consecutive year that InMoment clients have been awarded Best CX Transformation, showcasing the impact of InMoment\u2019s partnership approach&nbsp;<\/li><\/ul>\n\n\n\n<p>LONDON (19th November 2021) \u2014 InMoment\u00ae, the leading provider of Experience Improvement (XI)\u2122 solutions, announced today that it was the winner of the Best CX Partner (technology or advisory) award at the <a href=\"https:\/\/ashtonmedia.com.au\/symposiums\/cx-awards-2021\/\" target=\"_blank\" rel=\"noopener\">2021 CX Awards<\/a>, held on 18 November in Sydney. Three of the XI platform provider\u2019s clients also won awards \u2013 <a href=\"https:\/\/www.aussie.com.au\/\" target=\"_blank\" rel=\"noopener\">Aussie Home Loans<\/a> took home The Best CX Transformation, <a href=\"https:\/\/rest.com.au\/\" target=\"_blank\" rel=\"noopener\">Rest Super<\/a> won Best CX Initiative, and <a href=\"https:\/\/www.mynrma.com.au\/\" target=\"_blank\" rel=\"noopener\">The NRMA<\/a>\u2019s Tina Morrell won CX Leader of the Year.&nbsp;<\/p>\n\n\n\n<p>The CX Awards benchmark, recognise, and celebrate CX excellence across Australia and New Zealand. Each category is judged by a panel of CX experts from some of Australia\u2019s leading brands.<\/p>\n\n\n\n<p>\u201cWe are exceptionally proud that our customers Aussie Home Loans, Rest Super and The NRMA\u2019s Tina Morrell took home the trophy, knowing how hard they\u2019ve worked to take their customer experience programmes to the next level,\u201c said David Blakers, InMoment\u2019s Managing Director of APAC. \u201cThis is also the fourth consecutive year our clients have taken home the trophy for Best CX Transformation, which demonstrates the impact of our partnership approach to improving experiences and delivering tangible results for our clients.\u201d<\/p>\n\n\n\n<p>When it came to the CX Partner of the Year award, \u201cwe were impressed with InMoment\u2019s genuine commitment to working hand in hand with clients to achieve strategic and sustainable CX outcomes,\u201d according to the judges. InMoment clients enjoy better designed CX programmes, providing real-time insights to action capabilities that are utilised by more staff. This ultimately delivers more tangible business results than any other CX partner.<\/p>\n\n\n\n<p>David Blakers added, \u201cWe are thrilled to be recognised as the Best CX Partner for the second time. Having our work recognised by an expert judging panel is a huge achievement, as our entire team works tirelessly to deliver excellent client experiences and drive their CX programmes forward.\u201d<\/p>\n\n\n\n<p><strong>About InMoment<\/strong><\/p>\n\n\n\n<p>\u200b\u200bImproving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value\u2014where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our <a href=\"https:\/\/inmoment.com\/en-gb\/experience-clouds\/\">hyper-modern technology platform<\/a>, decades of domain authority, and <a href=\"https:\/\/inmoment.com\/en-gb\/services\/\">global teams of experts<\/a>, we uniquely deliver a focus on <a href=\"https:\/\/inmoment.com\/en-gb\/experience-improvement\/\">Experience Improvement (XI)<\/a> to help our clients own the moments that matter. Take a moment and learn more at <a href=\"https:\/\/inmoment.com\/en-gb\/\">inmoment.com<\/a>.<\/p>\n\n\n\n<p>###<\/p>\n\n\n\n<p>CONTACT: Rebecca Sanghera, InMoment, rsanghera@inmoment.com<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"news_type":[410],"class_list":["post-36977","news","type-news","status-publish","hentry","news_type-press-release-en-sg-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/36977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news\/36977\/revisions"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/media?parent=36977"}],"wp:term":[{"taxonomy":"news_type","embeddable":true,"href":"https:\/\/inmoment.com\/en-gb\/wp-json\/wp\/v2\/news_type?post=36977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}