XI Take: Continually Improving Customer Experiences with Allianz
Since partnering with InMoment, Allianz is closer to its customers than ever before. Anticipating and understanding their customers’ needs is paramount to maintaining a market leader status. By continually listening to the customer, Allianz has been able to be agile in its approach by continually improving ways of interacting with their customers.
Watch this video to hear from Ingrid Wienholts, Head Of Customer Insight and Experience, as she explains how Allianz is able to add value to their customers’ experiences with InMoment’s Experience Improvement (XI) platform.