CCIQ 2015 Executive Report on the Customer Experience

The Call Center IQ (CCIQ) 2015 Executive Report on the Customer Experience is driven by exclusive marketplace research and enhanced by commentary from industry experts. It works to understand customer experience goals, benchmark existing performance, identify challenges, and uncover pathways to improvement.

Change Region

North America
United States/Canada (English)
Europe
Dach (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)