Real Stories of Magic at Waitrose: Customer Experience Optimisation at Work

Watch this video to see how Waitrose’s partnership with InMoment has helped the business to take its customer satisfaction to a new level, measuring what customers think and feel about the brand across all store locations. “Measuring the Magic” enables the company to keep evolving its customer experience so it can keep giving customers what they want.

Change Region

North America
United States/Canada (English)
Dach (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Asia (English)