SALT LAKE CITY (October 21, 2020)\u2014InMoment, the leading provider of Experience Improvement (XI)\u2122, announced today that its XI\u2122 technology platform has been named a 2020 Customer Experience Innovation winner.<\/p>\n\n\n\n
InMoment launched its hyper-modern XI\u2122 technology platform<\/a> to challenge the industry status quo for customer experience, and it now has over one million active daily users across all its technologies. InMoment is improving experiences for both customers and employees, and it has recently challenged<\/a> the world\u2019s top brands to move away from ineffective experience management offerings to more modern and impactful experience improvement. <\/p>\n\n\n\n Presented by TMC\u2019s Customer Magazine, the 2020 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences.<\/p>\n\n\n\n \u201cThe XI platform is unique; it\u2019s the only technology of its kind in the world, and it makes experience improvement for the world\u2019s top brands possible,\u201d said David Joiner, Chief Technology Officer, InMoment. \u201cHarnessing customer data in any form\u2014unstructured data and structured data alike\u2014and creating powerful experience improvement opportunities is why the world\u2019s top, most forward-thinking brands are moving to XI.\u201d <\/p>\n\n\n\n \u201c<\/em>Congratulations to InMoment for receiving a 2020 Customer Experience Innovation Award. InMoment and its XI\u2122 platform have been selected for setting the standard in delivering world-class customer experiences,\u201d said Rich Tehrani, CEO, TMC. \u201c<\/em>We\u2019re pleased to recognize this achievement and know we will continue to watch for further innovation from InMoment in 2021 and beyond.\u201d<\/em> <\/p>\n\n\n\n About InMoment<\/strong><\/p>\n\n\n\n Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value\u2014where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI)<\/a> to help our clients own the moments that matter. Take a moment and learn more at inmoment.com<\/a>.<\/p>\n\n\n\n About CUSTOMER<\/strong><\/p>\n\n\n\n Since 1982, CUSTOMER<\/em> magazine (formerly Customer<\/em> Interaction Solutions<\/em>) has been the voice of the customer experience, call\/contact center, CRM and teleservices industries. CUSTOMER<\/em> has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER<\/em> strives to continue to be the publication that holds the quality bar high for the industry. Please visit http:\/\/www.customer.tmcnet.com<\/a>.<\/p>\n\n\n\n About TMC<\/strong><\/p>\n\n\n\n Through education, industry news, live events and social influence, global buyers rely on TMC\u2019s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and roadshow management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com<\/a> and follow us on Facebook<\/a>, LinkedIn<\/a> and Twitter<\/a>, @tmcnet <\/strong><\/a>.<\/p>\n\n\n\n ###<\/p>\n\n\n\n InMoment Contact: <\/strong><\/p>\n\n\n\n Stephanie Creer<\/p>\n\n\n\n PR Specialist<\/p>\n\n\n\n 541-771-0268<\/p>\n\n\n\n screer@inmoment.com<\/p>\n","protected":false},"featured_media":14845,"template":"","meta":{"_acf_changed":false,"footnotes":""},"news_type":[328],"class_list":["post-15376","news","type-news","status-publish","has-post-thumbnail","hentry","news_type-press-release-en-nz"],"acf":[],"_links":{"self":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/news\/15376","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":0,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/news\/15376\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media\/14845"}],"wp:attachment":[{"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/media?parent=15376"}],"wp:term":[{"taxonomy":"news_type","embeddable":true,"href":"https:\/\/inmoment.com\/en-nz\/wp-json\/wp\/v2\/news_type?post=15376"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}