The Results Are In

InMoment Named a Leader In Customer Feedback Management

At InMoment, We Practice What We Preach.

According to the Forrester Wave:™ Customer Feedback Management Platforms Q1, 2020:

Reference clients note how well the vendor listens before offering up a solution. InMoment demonstrates flexibility and willingness to meet customers where they are rather than sell something off the shelf or, worse, oversell for the sake of a larger deal. The vendor is also not afraid to nudge customers to innovate, helping them tap into other sources of feedback to achieve a new level of customer understanding.”

The Highlights

InMoment received the highest possible score for the following criteria:

InMoment
CUSTOMER SUCCESS & SUPPORT
InMoment
PRODUCT VISION & STRATEGY
InMoment
IMAGE & VIDEO FEEDBACK COLLECTION & MINING
InMoment
COST
InMoment
GLOBAL STRATEGY
InMoment
SERVICES STRATEGY
InMoment
PRICING STRATEGY/ COMMERCIAL MODEL
InMoment
PROFESSIONALISM

InMoment is a good fit for buyers looking for an innovative and strong partner that focuses on both technology and services.”

— The Forrester Wave:™ Customer Feedback Management Platforms Q1, 2020

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