Adapting in uncertain times: changing CX in the wake of Covid-19

CX Network, one of the global leaders in premium content for customer experience professionals, recently announced the winners of the 2021 CX Elite Awards at InMoment’s Experience Forum.

The CX Elite Awards 2021 is a celebration of outstanding CX achievements over the past year.In this exclusive interview, CX Network talks with Kerry Matheson, research manager at Virgin Money in reaction to the award win.

Read the full article on CXNetwork.


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