Why Attend This Free Event?
Please join us without the cost barrier – your Integrated CX journey deserves it. Secure your invite with this registration link here, and we look forward to seeing you in Austin, TX, on January 25, 2024.
In 2024, as we debated whether to charge for our customer InMoment Experience, our competitors opted for fees. Yet, we chose to change the game and make our event free.
Why? Because we believe true CX success demands a fusion of technology and expertise. Our event aims to provide unparalleled thought leadership, networking, and insights. While some feared free might mean less, our stellar lineup and agenda speak volumes. Early registration agrees.
- The InMoment Experience: Changing the Game will give you insights needed to supercharge your integrated CX strategy, and elevate your game in 2024.
- Get the inside scoop from leaders at customer crazed brands like Boeing, Dunkin’ and La-Z-Boy, and hear their hot CX takes.
- Dive into our playbook for CX success.
- 1:1 session with your Account Director
- Gain exclusive access to research-backed insights you can’t get anywhere else. Plus, have a little bit of fun! What to expect:
Three thought provoking panels
- Integrated CX: Listening Differently
- ROI: Measuring Success Beyond NPS
- The AI Debate: Revolution or Fools Gold
Meaningful conversations
Engage with InMoment’s top executives as they reveal how to evolve Integrated CX strategies with the changing landscape
Forget stuffy conference rooms
Bump elbows and share sentiments with like-minded professionals, at Central Machine Works Brewery – a WWII metal fabrication shop turned brewery – in Austin, TX.
Agenda
Join us on Thursday, January 25th, 2024 in Austin Texas as CX leaders share the inside scoop on how they’ve created customer-crazed brands.
The InMoment Experience: Changing the Game, will create the opportunity to see how you can change the game of customer experience by leveraging groundbreaking trends in 2024.
Panelists
Hear from leaders at game-changing brands that are setting the standard for CX excellence
Jorge Calvachi 
Director of Insights
Tony Weisman
Former CMO
Robert Wright
CEO and Founder
Suzie Dieth
Chief Experience Officer (CXO)
Joe Felstein
Sr. Director Academy and Customer Experience
Veronique Anderson
Manager, Customer Experience
Tyler Saxey
Sr. Director OMNI Global VOC and Care Solutions
James Callaham
Vice President of Customer Excellence
Nathan Johns
Voice of Customer Competitive NPS Advocate
Steven Goldfried
Director of Social Media
John Lewis
CEO
Mehul Nagrani
Managing Director, Americas
Gianna Jackson
SVP Sales, Americas
Funda Whitaker
VP, Strategic Insights
Radi Hindawi
SVP Insights and Consulting
Paul Barba
Chief Scientist
Jeff Catlin
Head of Product for Integrated CX and AI
Accomodations
If you have any questions, please feel free to contact Kate.Previte@inmoment.com
Fairmont Austin
Central Machine Works
Top Golf
Transportation
Secure Your Spot Today
The InMoment Experience: Changing the Game, will create the opportunity to see how you can change the game of customer experience by leveraging groundbreaking trends in 2024
We’ll share transformative insights: where CX is going, how you can grow with it, and how you can get ahead of shifts in consumer behavior. We’re ready to dive deep with you on how you can achieve greatness on January 25th in the vibrant city of Austin, TX.
Secure Your Spot Now
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