Identifying the Moments that Matter

Fundamental to understanding and optimizing your customer journeys is the ability to quantify the moments that matter; this is where we excel. With the XI Platform, artificial intelligence is employed to identify and rank the moments that matter, but an informed human touch is still required. Our experts don’t use just ‘one’ analytic technique, but rather, an approach is driven by the client’s business needs or the problem they are trying to solve.

  • 94% of users say InMoment’s platform is easy to use.

  • 93% of users rate InMoment 5-out-of-5 stars.

  • 95% of users are likely to recommend InMoment to a colleague.

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