News: Papa Murphy’s Delights Customers More Than Competition

Empathica Inc., a leading global provider of Customer Experience Management (CEM) solutions to the world’s most respected multi-unit enterprises, released its pizza/pasta brand findings from the 2013 Quick Service Restaurant (QSR) Benchmark Study. The study surveyed 10,000 US consumers and determined brand rankings in categories such as food, staff and atmosphere, as well as the drivers behind social media engagement and loyalty. read more »


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