Andrew Joiner, CEO, comments in CMO AU regarding InMoment’s placement in the new Forrester Wave report, “We appreciate being recognised as a leader among CFM providers, and feel that the evaluation echoed our strategy, which is to move companies from metrics to more meaningful analysis. Executing on that strategy requires that we take a fundamentally different approach to evolve feedback beyond traditional surveying techniques, and leverage our differentiated technology platform and advanced data science”