VOC Fundamentals

Course

VOC Fundamentals

Do you need to build a VOC program from the ground up? Are you new to VOC? This VOC Fundamentals course will teach you how to build a modern VOC program blueprint that will increase engagement and improve experiences for your customers. Giving you the skills to turn data intelligence into action.

This two-day (16 hour), virtual hands-on course includes a VOC exam and Certification and will teach you how to:

  • Build a VOC Blueprint
  • Build Customer (and Employee Engagement)
  • Gain Insights From Your Data
  • Turn Insights Gathered from Your Data into Action

Prior to the course each participant will receive the latest training materials and after participation you will receive access to online certification testing.

Tuition: $2500
Class Date: August 9-12, 2021, 8 am – 12:30 pm MDT daily

Email to Register

Change Region

Selecting a different region will change the language and content of inmoment.com

North America
United States/Canada (English)
Europe
DACH (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)