On-Demand Webinar

Unlocking the Potential of Social Reviews to Boost Brand Trust

Did you know that 94% of consumers say a bad review has convinced them to avoid a business and that the purchase likelihood for a product with five reviews is 270% greater than that of a product with no reviews?

Online reviews are more than just tools for shaping customer perceptions and improving local SEO. They serve as potent unsolicited feedback signals, unveiling valuable insights and opportunities for proactive measures. By taking a holistic approach, you can enhance your online visibility, attracting a larger customer base while elevating their experiences and fostering loyalty.

The benefits are clear, but are you fully capitalising on the strategic potential of social reviews?

Join us with Erik Skurka, Commercial Director at ReviewTrackers, as we delve into real-life examples of how organisations can follow a multi-phased approach to harness the power of reputation management and review data.

During this on-demand webinar, you’ll uncover how to:

  • Seamlessly infuse reviews into existing processes and execute multi-signal analysis to extract game-changing insights for informed decision-making.
  • Craft a laser-focused review strategy that retains current customers and magnetises new ones, fortifying your brand’s reputation.
  • Harness advanced reputation management techniques, including competitive analysis, benchmarking, and action plans tailored to your field.

Meet Your Host

Erik Skurka

Commercial Director for ReviewTrackers, an InMoment company

Erik has over 10 years of experience building products that empower brands to harness the power of reputation management and over 15 years in Product Management. Erik thrives on solving complex problems, allowing customers to act today and predict tomorrow. For the past 7 years, Erik has grown and shaped ReviewTrackers, a product that continuously wins G2 awards in multiple categories, such as “Users Love Us” and “Leader” in the space.

Watch on-demand:

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