Make Every Conversation Count.
InMoment named a Major Player in the 2024 IDC MarketScape: Worldwide Conversational Intelligence and Analytics
Read the Excerpt
Specsavers’ Integrated CX Story
Specsavers built an integrated CX program that captures feedback across the entire customer journey.
Explore Our Solutions
Capture and Connect Data
Make disconnected experience data a thing of the past. InMoment helps you capture and connect unstructured and structured experience data in every format, at every stage of the customer journey.
Learn MoreIdentify the Richest Insights
Experience data comes in all shapes and sizes, and without the right technology it’s near impossible to understand. InMoment’s award-winning AI helps you generate richer insights, unify omni-channel experiences and predict customer intent.
Learn MoreUnlock the Smartest Actions
Every team knows something about your customer, but decisions are often based on a limited vantage point of the customer journey. Align your teams to take deliberate actions that resolve both individual cases and recurrent experience issues.
Learn More2.4x
Higher Revenue Growth
Firms with high levels of alignment across their customer-facing functions realise 2.4 times higher revenue and double the profitability compared to those with no alignment.
“The Customer-Obsessed Growth Engine”, Forrester Research, Feb 2023
Trusted by World-Class Brands
We partner with InMoment to identify key moments that matter in our customers’ journey’s and drive change in those areas. This approach gives our executives better metrics to run the business and elevates our results.”
Tyler Saxey
Director Customer Experience, Foot Locker
Partner with InMoment
Gartner® Magic Quadrant™ for Voice of Customer
Users “Would Recommend” According to Gartner Peer Insights
The Forrester Wave™: Text Mining And Analytics Platforms
See ROI in Half the Time
InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!
