Automotive

Take the Driver’s Seat

Customer Focus Is More Important Than Ever

Customer Focus Is More Important Than Ever

The automotive industry is changing the way business gets done. Who would have thought just a few years ago that today there would be electric cars, ride sharing, fully online vehicle purchases, or concierge options for vehicle service? The rapid market changes are driving manufacturers and dealers to focus more on identifying these new moments that matter and on improving each and every experience in an effort to create lifetime customers that span generations.

Create Customers for Life with InMoment

We understand that vehicle ownership is personal, emotional and needs to be handled with care. We’re here to make the process as simple as possible by helping you use customer experience (CX) and these four solutions to understand what your customers want, what they need, and why they make the decisions they do.

Pump Up Your Online Experiences

Personalise the Complexity

Act Swiftly on Customer Issues

Empower Employees Effectively

90% of the World’s Automotive Companies Use InMoment To Improve Experiences

Automotive & Mobility Ecosystem

The automotive and mobility ecosystem is driving better experiences and utilize InMoment’s decades of expertise to meet and exceed customers’ expectations.

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Automotive
InMoment
Agriculture
InMoment
Public Transit
InMoment
Powersport
InMoment
Aviation
InMoment
Motorcycle
InMoment
Marine
InMoment
Electric Vehicle
InMoment
Car sharing
InMoment
Construction
InMoment
Over the Road Trucking
Original equipment manufacturers

Calling All OEMS

For years OEM’s have been using our New Vehicle Customers Study (NVCS) , which provides a holistic picture of new vehicle models (buyers/lessess) opinion and attitudes on experience, gain insight about what vehicles they rejected and why, identify the new vehicle position and reception in the marketplace along with loyalty and additional strategic indicators. Interested in learning more about the study?

Interested in learning more about the study?

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