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news | May 14, 2025

Press Ganey Forsta acquires InMoment, accelerating AI innovation in customer experience and expanding cross-industry expertise

Combined technology and expertise will support clients with a deeper, data-driven understanding of their customers—delivering personalised insights that drive innovation and growth. SYDNEY – MAY 15, 2025 — Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, today announced it is acquiring InMoment, a customer experience…

The Latest News

Press Ganey Forsta acquires InMoment, accelerating AI innovation in customer experience and expanding cross-industry expertise

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

InMoment Shortlisted for Best CX Partner in 2025 Australia and New Zealand’s CX Awards

Qualtrics Acquires Healthcare Experience Leader Press Ganey Forsta For $6.75 Billion: Expands Experience Management (XM) Category Leadership Creating World’s Largest AI Dataset for Human Experiential Context Ever Assembled

Storage King Chooses Forsta Plus to Scale CX with Advanced AI Capabilities and Next‑Gen Dashboarding

InMoment Customer JAX Tyres & Auto Named 2025 Canstar Blue Most Satisfied Customers Award Winner

InMoment, a Press Ganey Forsta Company, Launches Industry-First AI Auto Responding for Enterprise Reviews Management

Vue Celebrated for Outstanding Customer Experience Strategy at CX Live Global Awards 2025

InMoment, a Press Ganey Forsta Company, Named “AI-based Customer Experience Solution of the Year” in 2025 Artificial Intelligence Breakthrough Awards Program

Cricket Australia and InMoment Join Forces to Redefine the Fan Experience—In Real Time

Press Ganey Forsta acquires InMoment, accelerating AI innovation in customer experience and expanding cross-industry expertise

Four-Star Reviews No Longer Enough as CX data Reveals the Sectors Leading and Lagging in Online Reputation

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

Australian Unity Selects InMoment as Strategic Partner to Elevate Customer Experience

PEXA Wins Best CX Transformation at the 2025 CX Awards, Marking Sixth Award Win for InMoment Clients

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