CX Asia Excellence Awards Announces InMoment Clients Shortlisted Across Ten Customer Experience Categories

SINGAPORE (28 September 2021) — InMoment, the leading provider of Experience Improvement™(XI), announced three of its clients have been named finalists across ten categories at the 2021 CX Asia Excellence Awards. The CX Asia Excellence Awards are judged by a panel of independent and esteemed CX leaders across Asia. 

  • United Overseas Bank (UOB) was nominated for several categories: Best Brand Experience, Best Contact Centre, Best Customer Experience, Best CX Team, Best CX Personality, Best Digital Experience, Best Employee Engagement, Best Social Media Experience, Best Use of Mobile
  • Foxtel was nominated for Best Use of CX Technology 
  • JAX Tyres & Auto was nominated for Best Brand Experience

With the CX Asia Excellence Awards returning for the seventh year, the number of entries has greatly increased and the calibre of companies pushing the boundaries to create exceptional customer experiences is higher than ever. 

This news follows rapid expansion in the Singapore region. In September, InMoment announced the acquisition of  Lexalytics®, the leading provider of cloud and on-premise natural language processing. In the past three years, the business added four offices in Asia Pacific, launched a Singapore data centre and recently appointed in-region Sales Executive, Carl Kimball, and VP of Solutions Consulting, Eric Weight. 

The CX Asia Excellence Award winners will be announced in Singapore during a hybrid virtual/face-to-face ceremony on 23rd November.

See the full awards shortlist here:

About InMoment

Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at


Change Region

North America
United States/Canada (English)
Dach (Deutsch) United Kingdom (English)
Asia Pacific
Australia (English) New Zealand (English) Asia (English)