Bank of New Zealand Teams Up With InMoment
Case Study

Bank of New Zealand Teams Up With InMoment To Creatively Overcome Survey Fatigue Rules

When faced with a challenge, Bank of New Zealand (BNZ) used InMoment’s Platform to solve a tricky problem— getting around the existing survey fatigue rules to leverage its customer experience database.

The results? Avoiding extra engineer work and a 10% uplift in customer feedback!

Download this impact story to see how how Bank of New Zealand (BNZ) uses the InMoment platform to collect, analyse, and act on customer feedback.


Change Region

North America
United States/Canada (English)
Dach (Deutsch) United Kingdom (English) France (français) Italy (Italian)
Asia Pacific
Australia (English) New Zealand (English) Singapore (English)