White Paper

Healthcare Meets Experience Improvement: Making the Case for Patient Experience

COVID-19 has forced healthcare organisations to reinvent the way they deliver care. As businesses are scrambling to adapt, it’s never been more important to listen to your patients, visitors and employees to inform how your organisation will rebuild, move forward, and improve the quality of care at the same time.

Patient Reported Outcome Measures, otherwise known as “PROMs”, are one piece of the patient experience puzzle that we can use to do just that. Download this white paper to learn more.

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