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Great car dealership experiences certainly enhance brand image and loyalty, but does going that extra mile to deliver top-of-the-line customer service really translate into additional sales and revenue at the dealer level? The short answer is—yes.
In this paper, our experts accepted the challenge to discover the true, monetary value of providing an excellent car dealership experience.
Download to discover:
- The annual average revenue increase of dealerships raising customer satisfaction
- The science behind this original research
- How much a single customer satisfaction point is worth during a car dealership experience