Integrate Every Customer Experience Signal

85% of your CX data is unstructured. AI unlocks 100% of it.

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Capture and Connect Data

Make disconnected experience data a thing of the past. InMoment helps you capture and connect unstructured and structured experience data in every format, at every stage of the customer journey.

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Identify the Richest Insights

Experience data comes in all shapes and sizes, and without the right technology it’s near impossible to understand. InMoment’s award-winning AI helps you generate richer insights, unify omni-channel experiences and predict customer intent.

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Unlock the Smartest Actions

Every team knows something about your customer, but decisions are often based on a limited vantage point of the customer journey. Align your teams to take deliberate actions that resolve both individual cases and recurrent experience issues.

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2.4x

Higher Revenue Growth

Firms with high levels of alignment across their customer-facing functions realise 2.4 times higher revenue and double the profitability compared to those with no alignment.

“The Customer-Obsessed Growth Engine”, Forrester Research, Feb 2023

Trusted by World-Class Brands

We were looking for a partner that would support us through the ebbs and flows of creating a world-class customer experience program, and with InMoment, we know that help is not too far away.”

New Zealand Post
Trish Roberts
Voice of Customer Program Manager, NZ Post

Partner with InMoment

See ROI in Half the Time

InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!

A bar graph showing time to ROI with different CX partners.

Estimated ROI (payback period in months)

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