Product Experience

Use customer feedback to drive product satisfaction and adoption.

The Product Experience (PX) Cloud helps you gain immediate product and customer intelligence by using targeted microsurveys and advanced analytics.

InMoment technology keeps us dead honest about where we need to improve, and helps us stay laser focused. We tackle the big hairy problems, as well as the quick wins.”

Head of User Research, PandaDoc

Know What Users Think and Feel About Your Product

  • Fast, hyper-targeted microsurveys gather NPS, PSAT, and CES scores and comments inside your product
  • Advanced end-user survey targeting by action, language, or segment inside your web or mobile app
  • Quantify what your users care about using text analytics, and instantly understand the why behind behavior across the user journey

See Microsurvey Solution

Prioritise the Features and Fixes That Matter Most

PX focuses specifically on customer and product intelligence from microsurvey responses and integrates them with customer data to give you a more accurate view of your customers product interaction. Using microsurveys allows product teams to turn survey comments into a strategic product planning tool for your business success.

It's About Saving Time and Moving Swiftly

Autocategorise feedback in real-time, bringing the user voice into every decision. Customisable dashboards give every product team the data they need to accelerate product-led growth.

InMoment custom dashboards for CX teams

Agility of implementation! Product teams love the ease and high level of security. It’s a no-brainer to course correct based on what they see.”

Director of Customer Experience, DocuSign

See ROI in Half the Time

InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!

Learn More About InMoment

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