Award-WinningTechnology for Improving Experiences
Shape and Improve Every Experience
Experiences shape our world. They’re a culmination of moments—moments filled with emotions, judgments, challenges, and growth. Every moment presents an opportunity to make a positive impact and an integrated CX approach helps businesses move beyond basic customer feedback measurement and metrics toward experience improvement and better business results.
Connect with the Most Important Voices Across the Customer Journey
Integrate the voice of the customer, potential customer, and employee wherever they are in their journey with you. Whether they are taking surveys, online chat, leaving reviews, or calling in.
Do-It-Yourself, Full Service, or Somewhere In Between
Integrate CX technology with a flavor of self service or leverage strategic advisors to help you reduce churn, acquire new customers, grow relationships, or reduce business costs.
Inform Customer, Employee, and Business Decisions
An integrated AI-powered approach to eliminating data silos and leveraging intelligence to prioritize action, inform business decisions, and identify the most important initiatives for you and your business.
Drive High-Value Experiences
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The World’s Best Brands
Partner with InMoment
of the Leading Hospitality Companies
of the World’s Leading Automotive Companies
More Than a Decade as a Pioneer in Improving Experiences
Years of Market Research Experience
Leader in Experience Management Software
100% Customers “Would Recommend” User Rating
The Forrester Wave™: Customer Feedback Management Platforms
The Forrester New Wave™: EX Management Platforms
The Forrester Wave™: People-Oriented Text Analytics Platforms
Gartner® Magic Quadrant™ for Voice of Customer
Insights & Analytics Market & Top 50 Report