Discover how InMoment provides the solutions and features you need for CX success, tailored specifically to your role or industry.
The InMoment XI Platform brings together intelligence from your customers, employees, and the market to drive real, actionable, business value.
At InMoment, the customer experience is at the heart of everything we do. Find out more about our company, our people, and what drives us.
The world of customer experience is constantly changing. Take a look at our vision for the industry, best practices, and our thoughts on CX trends.
Five Ways to Adapt Your CX Programme Amidst COVID-19 [EMEA]
The Future of Feedback: Adapting Customer Listening for Our Changing World
Thomson Reuters: Steering Transformation Using Data-Driven Decision Making
How Retail Has Changed During COVID-19… And How It Must Change After
Point of View
5 Ways Supermarkets & Grocery Stores Can Provide a Stress-Free Experience for Shoppers
The Value of Closing the Loop
The Fast Lane to Success: Inside Volvo’s Award-Winning CX Action Planning Module
The Four Pillars of Customer Experience ROI
Managing CX Programs in Times of Crisis
How You Listen Matters: Modernizing Your Methods & Approach to Customer Feedback
How to Achieve Meaningful Listening Through Surveys
How to Prove the Business Value of Your CX Program
Creating a Customer-Obsessed Culture at Virgin Money UK
How Can Brands Engage Their Employees in the Customer Experience?
Net Promoter System: From Metric to Meaning
What CX Trends Should Brands Look Out for in 2020?
How to Prioritise CX Initiatives
Don’t Get It Twisted: Auntie Anne’s Employees Also Win at CX
The Coffee Club: Brewing a Better Experience
How You Can Improve Your Customer Experience in 5 Steps
3 Retail CX Myths Debunked!
Step into Their Shoes: Designing Inclusive, Personalized Experiences with Foot Locker
[WEBINAR] From Information to Innovation: Using Customer Data to Drive Product Innovation
How to Go Beyond CX Insights and Take Action: 6 Action Steps for Experience Transformation