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—Combination brings a self-serve, scalable, and always-on digital sensing capability—with robust customer journey analytics—to InMoment’s current offerings —Helps leading brands seamlessly expand their digital ‘in-the-moment’ signals from any interaction point, including product and in-app, without sending customers into offline survey channels SALT LAKE CITY (January 6, 2021)—InMoment®, the leading provider…

SALT LAKE CITY (December 8th, 2020)—InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced it has been named a Leader in the Gartner Magic Quadrant for Voice of the Customer1.  “Gartner defines voice of the customer (VoC) as a software application that integrates feedback collection, analysis, distribution and action…

SALT LAKE CITY (October 21, 2020)—InMoment, the leading provider of Experience Improvement (XI)™, announced today that its XI™ technology platform has been named a 2020 Customer Experience Innovation winner. InMoment launched its hyper-modern XI™ technology platform to challenge the industry status quo for customer experience, and it now has over…