Set Your Agents Up for +25% More Positive Sentiment with Conversational Intelligence

In the complex, ever-evolving world of healthcare, few things can…

How Betty’s Burgers Transformed Customer Feedback Into Online Reputation Growth

Betty’s Burgers, a beloved Australian burger shack, began in Noosa…

Visionary CX: Specsavers’ Journey From Traditional to Transformational CX

Specsavers isn’t just the biggest privately-owned optical retailer on the…

Beloved Frozen Yogurt Brand Increases Location Foot Traffic by 92% in Less Than a Year

Yo-Chi is one of Australia’s favorite frozen yogurt and açai…

Leading Restaurant Chain Ties Order Accuracy to 9% Sales Uplift

To gain a deeper understanding of the impact of order…

How A Leading Manufacturing Company Equated $330k in Additional Revenue per +1 NPS Increase

A Fortune 500 heavy machinery company in North America aimed…

Global Retailer Identifies $2.5M In Potential Online Sales from Improved Web Experience

This global retailer partnered with InMoment to understand why customers…

How Large Telecom Identified ~$6M in At-Risk Annual Revenue from Digital Product Issues

To identify at-risk customers, understand the reasons behind their risk,…

Large Auto Manufacturer Ties CX Improvements to $53.7M Revenue Opportunity

For this large Fortune 500 auto manufacturer, delivering exceptional customer…

Leading Mobility Company Improves Reputation for a Potential $5.8M Revenue Boost

For a long time, this customer-centric, multi-generational car-rental brand relied…

Juniper Networks + InMoment: Enhancing Digital Experience with 10x More Customer Feedback

Juniper Networks, a global leader in networking solutions, leveraged InMoment’s…

Jack in the Box Partners with InMoment to Elevate Digital Strategy & Accelerate Business Decisions with Advanced AI

Jack in the Box is a restaurant company, founded 70…