Focused, Fast, Complete. No Services Required
Looking for a turnkey approach to customer experience? If so, we have the solution that will get you up and running in days (not weeks) with NPS, CES, and CSAT microsurveys. Fast, detailed and the right amount of integrations to help you prove ROI right away and scale easily as your CX program matures.
Data Driven Decisions
Improvements that Make a Difference
We can help you make faster and smarter business decisions to improve product adoption, understand roadblocks, and increase customer retention. With custom dashboards and real-time, AI-driven reporting, you can segment data for a deeper analysis giving you the data-driven intelligence you need to prioritize improvement efforts across the customer journey.
Democratize Customer Intelligence
Share Insights and Drive Action Across the Organization
Our technology delivers customer intelligence to the right people in real time through customizable dashboards and alerts. Quickly and easily identify experience gaps, prioritize actions, and implement improvements.
Use Existing Systems and Data to Accelerate CX Improvement
Seamlessly trigger surveys using your customer data. Connect experience data to your systems of record to close the loop with customers in real time within systems your stakeholders use everyday.
Smartly segmented NPS data was a big win with InMoment. To have this customer data and feedback at the fingertips of every Salesforce user in our organization is HUGE!”
Head of Customer Success, Zoom
See ROI in Half the Time
InMoment’s integrated CX approach increases customer lifetime value and bottom line performance in just 12 months, significantly faster than the industry average of 25 months!
Estimated ROI (payback period in months)