InMoment Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

Download the Magic Quadrant Report

In the face of today’s ever-shifting VoC landscape, choosing a CX software partner has never been more overwhelming. While the market is trending inline with customer behaviors, this report helps buyers understand the solutions, offerings, and potential pitfalls of your vendor decisions.

What you’ll gain from this report:

  • Understanding of the ten vendors, their Completeness of Vision and Ability to Execute Voice of the Customer solutions

  • The strengths and cautions of VoC platform providers

  • Insights from Gartner to assess providers in the current market and their potential to shape future market trends

Dive in to learn why InMoment was recognized as a Leader.

InMoment Partners With the World’s Best Brands to Manage Their Voice of Customer:

Through collaboration with InMoment, we’re successfully eradicating data silos. In a brief period, we’re transforming our understanding of the customer dynamics to work towards our ultimate goal of delivering a seamless customer experience”.


Gartner, Magic Quadrant for Voice of the Customer Platforms, Michael Maziarka, Marina Marino, Patrick Quinlan, Chad Storlie, Deborah Alvord, 31 January 2024

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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