Auckland, New Zealand (8 August 2023) — InMoment, the leading provider of Experience Improvement™(XI), announced its Integrated CX Solution as well as three of its clients have been named finalists across six categories at the 2023 CX Asia Excellence Awards. The CX Asia Excellence Awards are judged by a panel of independent and esteemed CX leaders across Asia.
- InMoment was nominated for CX Vendor Excellence
- ASICS was nominated for Best Customer Experience
- KARL STORZ Endoscopy was nominated for Best Customer Experience
With the CX Asia Excellence Awards returning for the eighth year, the number of entries has greatly increased and the caliber of companies pushing the boundaries to create exceptional customer experiences is higher than ever.
Sylvain Pingont, Digital Marketing & Customer Excellence Manager SEA and Taiwan at KARL STORZ Endoscopy (KSE) said “Our customer experience vision is to create an omnichannel and exceptional experience for customers across all touchpoints, while driving business growth and customer loyalty. Being shortlisted for Best Customer Experience is a testament to our commitment to understanding and meeting the evolving expectations of our customers. We couldn’t be more proud, but we are still at the beginning of our journey!”
This news follows rapid expansion in the Singapore region. In September 2022, InMoment announced the acquisition of Lexalytics®, the leading provider of cloud and on-premise natural language processing. In the past three years, the business added four offices in Asia Pacific, launched a Singapore data centre and recently appointed in-region Sales Executive, Stefanie Quek.
The CX Asia Excellence Award winners will be announced in Singapore during a hybrid virtual/face-to-face ceremony on 21st November.
See the full awards shortlist here.
About InMoment
Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at inmoment.com
Contact: Cori Lindsey, InMoment, cori.lindsey@inmoment.com