Press Release

InMoment Shortlisted for Best CX Partner 2020 in Australia and New Zealand’s Most Important CX Awards

  • InMoment is the only company to be named a finalist three years in a row
  • InMoment won CX Partner of the Year in 2019
  • Nearly 50 percent of finalists in all categories partner with InMoment for their CX technology and services

SYDNEY, AUSTRALIA (18 Aug 2020) — InMoment, the leading provider of Experience Intelligence™ (XI), announced it has been shortlisted for the third year in a row as a finalist in Australia and New Zealand’s Customer Experience (CX) Awards in the Best CX Partner category. InMoment (formerly MaritzCX), winners of the Best CX Partner of the Year award in 2019, is the only company to be shortlisted for three consecutive years.

InMoment was shortlisted for the award for helping leading companies in Australia and New Zealand create high-impact customer experience programs by combining ground-breaking technology and the expertise of our fantastic local consultants and customer success teams.

The CX Awards are the ultimate accolade to benchmark and recognise CX excellence and innovation in the region. Utilising a rigorous and transparent judging process, the CX Awards go one step further in helping to differentiate the very best leaders, teams, strategies and innovations.

With the CX Awards returning for a third year, the number of entries has greatly increased and the calibre of companies pushing the boundaries to create exceptional customer experiences is higher than ever. In addition to InMoment making the shortlist, 50% of the finalists across all categories choose InMoment as their partner.

“We are ecstatic to once again be shortlisted as Best CX Partner, and the only company to be named a finalist three years in a row. After winning this prestigious award last year, we are hopeful to take the trophy home once again!” said David Blakers, Managing Director APAC at InMoment. “We are also extremely grateful to all of our customers in this region who continue to partner with us as we do our best to support them during an unprecedented time of change in our industry. Congratulations to those who made the shortlist for the incredible work they are doing to evolve their CX programs.”

About InMoment

InMoment™ helps organisations deliver more valuable and inspiring experiences to their customers and employees at every moment in their journey. Our clients gain the wisdom of our experts—who bring deep domain knowledge in experience design and delivery—coupled with our award-winning Experience Intelligence (XI)™ platform that continually analyses and evaluates enterprise experience data and customer feedback. Recognised as a leader and innovator in our sector, we collaborate with the world’s leading brands to attract, engage and retain their customers. We are fiercely proud that our clients continually tell us they love the experience of working with our company, as we constantly stretch to exceed their expectations. Take a moment and learn more at


CONTACT: Cori Lindsey, InMoment, +61 424 630 212

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