InMoment Shortlisted for Best CX Partner 2023 in Australia and New Zealand’s CX Awards

  • InMoment is the only company to be named a finalist six years in a row
  • InMoment won CX Partner of the Year in 2019 and 2021
  • Clients partnering with InMoment have been shortlisted in every category

AUCKLAND, NEW ZEALAND — InMoment®, the leading provider of Experience Improvement (XI)™, is thrilled to announce that it has been shortlisted as a finalist for the prestigious Best CX Partner 2023 award in the Australia and New Zealand CX Awards. This remarkable recognition marks the sixth consecutive year that InMoment has been named a finalist, solidifying its position as an industry leader.

InMoment is a finalist for its role in guiding the most customer-centric companies in Australia and New Zealand to create award-winning CX transformations. For the last five consecutive years, InMoment clients have been awarded the Best CX Transformation award demonstrating the high impact of our industry-leading partnership approach.

Notably, clients partnering with InMoment have been shortlisted in every of the 2023 categories including Best CX Transformation, Best CX Initiative, Best Use of Technology to Revolutionise CX, Best Use of Data and Insights to Improve CX, and more. This collaborative success underscores InMoment’s ability to empower organisations to elevate their customer experience strategies and achieve remarkable results.

David Blakers, Managing Director of InMoment APAC, expressed his pride in the company’s achievements: “Being named a finalist for the sixth consecutive year is a testament to the incredible work of our team and the trust our clients place in us. Winning the CX Partner of the Year award in 2019 and 2021 was a remarkable honour, and it motivates us to continue pushing the boundaries of CX excellence. We are grateful to be recognised again and remain deeply committed to our clients’ success in delivering exceptional customer experiences.”

The Australia and New Zealand CX Awards celebrate organisations and individuals that demonstrate exceptional dedication to improving customer experiences. InMoment’s consistent recognition as a finalist underscores its position as an industry leader and a trusted partner for organisations striving to deliver excellent customer experiences.

The CX Awards are the ultimate accolade to benchmark and recognise CX excellence and innovation in the region. Judged by an esteemed panel of local CX industry thought leaders, utilising a rigorous and transparent judging process, the CX Awards go one step further in helping to differentiate the very best leaders, teams, strategies and innovations.

See the full awards shortlist here:

About InMoment
Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. The heart of what we do is connect our clients with what matters most through a unique combination of data, technology, and human expertise. With our hyper-modern technology platform, decades of domain authority, and global teams of experts, we uniquely deliver a focus on Experience Improvement (XI) to help our clients own the moments that matter. Take a moment and learn more at

CONTACT: Cori Lindsey, InMoment,

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